These day-to-day processes, activities and networks are often missed in the conversation around business success because it is easier to focus on the more tangible elements such as product and service.
Intellectual property is critical because if you have a successful product but weak IP then there is nothing to stop it being copied by competitors.
And the more successful your product, the more attractive it would be to being copied.
If your product or idea is copied then you will lose market share and over time become just one of many delivering what was once an innovative or unique product or service.
Not surprisingly, the first challenge for the business owner is to understand what is it within their organisation that is their IP, how does it work and how is it used. Does the owner know how it is protected and what they have spent to protect it?
Answering these questions can help the business owner understand how they can manage and use their IP. If, in trying to answer these questions, the owner realises they really do not know what their IP is or how they manage or protect it, they can seek help to develop an appropriate strategy to protect those intangible elements that are critical to their business success. Because without the right strategy they will find themselves more vulnerable to competition than they need be.
■ Tony Collins is the Northland Chamber of Commerce's chief executive.