The TSB Top Shop awards celebrate service excellence.
The TSB Top Shop awards celebrate service excellence.
House of Travel New Plymouth was named Taranaki's Top Shop for 2019 at the TSB Top Shop awards evening on Saturday night.
It wasn't the only win for the shop on the night, the team also won the North Taranaki Regional Award and the Lifestyle and Leisure category.
The SouthTaranaki Regional Award was won by Pak'n Save Hāwera, while the Central Regional Award went to Stratford ITM.
Stratford ITM also received a Highly Commended award in the Large Format category and Pak'n Save Hāwera also received a Highly Commended in the Accessibility Award category.
The awards which recognise Customer Service Excellence, are organised by the Taranaki Chamber of Commerce.
The evening was MC'd by Sam Bennett and Tracey Blake.
Over 13,000 nominations from the public were received for this year's awards. The top ten businesses in each category were then mystery shopped by a panel of judges using a set criteria for marking, with the top point scorers then being re-judged in order to determine the Regional and Supreme winners.
With marks in all categories being exceptionally close this year, Highly Commendeds were also awarded in each of the eight categories.
