"There's a number of new players that they've had to bring into the squad which has certainly impacted the way they've been able to go about getting visas."
That match will now be played as the second in the series on Monday night, with the series opener now being the Sunday night fixture. Both matches are scheduled to be played in Hamilton, before concluding in Auckland on Wednesday.
However, Netball New Zealand is looking into alternative options should the Jamaicans' passport situation not be resolved overnight.
Jamaican team officials were still working through their passport complications and Cooper said they were working closely with the visitors to ensure the Commonwealth Games silver medallists arrive as soon as possible.
"We do feel for them, but certainly from our perspective we're just thrilled we were able to find the space to schedule the game in, because it's a really important game for both countries," Cooper said.
Fans who have tickets for the test on Saturday can automatically use their tickets for the rescheduled match on Monday. If customers are unable to attend the new date they will be able to obtain a full refund. All ticket purchasers will receive an email from Ticketek with further details.