Mr Coyle said the incident left him feeling intimidated and he wanted "an apology from Tainui".
"He sort of steps into me and asks me what was my authority, he was pretty much in my face. It left me feeling quite under attack and that really as cyclists we felt unwanted by The Base and we weren't valued as customers who would have driven their cars in."
Mr Coyle said that apart from making a posting on TGH's Facebook page he had not made any contact with the organisation.
"But I would be very keen to meet Tainui and bring this matter to a close and hopefully get some more solid ground rules for cyclists. I would like a formal apology from Tainui and ... to see cyclists given more respect from the security staff and The Base."
Mr Pohio said The Base was a mix of private land, developed land and public property. He said normal road rules applied on public land around The Base, but on its private land "our interests rest with the safety of our customers".
"The cyclists in question were riding on the footpath and filming. Because both of these activities are prohibited, they were requested to stop riding on the footpath and to stop filming."
Mr Pohio said The Base promoted and encouraged cycling to and at The Base.
"This is demonstrated by the significant number of bicycle stands established on site."
NZ Transport Agency spokesman Andy Knackstedt said the owners of a shopping centre could deny cyclists entry to the property.
"However, there is an implied licence for people to come onto the property to conduct their business by whatever means and no automatic presumption that cyclists are not allowed to enter the property unless there are signs stating that they are not."
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