Mr Ritchie's late father Barry was also a waterfront worker, Ms Dungey said.
"After he'd decided to get back to work, he went casual at the port for a while and he'd just been full-time for a few months. He'd got himself a room in Lyttelton and he was just getting on with things, really."
Ms Dungey said she had heard only a little of what had occurred in the accident. She said workmates were with him immediately afterwards and he hadn't suffered.
"There'll be a big investigation. I believe it's a case of being in the wrong place at the wrong time. I've been talking with the Maritime Union, the port's people and the health and safety ones. They've all been very good with the family."
Mr Ritchie was a seaman for some years, but gave up the ships to settle with his wife. He was a bakery worker in Christchurch for a long time before recently returning to the Port of Lyttelton, his mother said.
"He was a good lad, a wonderful son. He has two sisters, Michelle and Donna. He had no children, but he adored his four nieces and nephews."
Mr Ritchie's funeral will be on Friday at 10.30am in the Lyttelton Top Club.