Wellington’s Marsden Books was relieved to win its review, with owner Briony Hogg scared the Karori store would go out ofbusiness without the foot traffic post services bring in.
“The biggest emotion at the moment is just relief, because we would have really struggled to have a sustainable business without the post services.”
Briony Hoggs is the owner and manager of Marsden Books
NZ Post received requests from 26 stores to review its decisions, with 10 stores successful.
Post shops in Masterton, Paekākāriki, Christchurch, Ashburton, Oamaru, Pāpāmoa, New Plymouth, Ōpua, and Pukekohe were successful, alongside the Wellington shop.
However, not all postal services will be offered at these stores, with some not offering parcel collection or lockboxes.
An NZ Post spokesperson said the reviews considered feedback and information against its criteria.
“In a small number of cases [10], new information materially changed the store’s position and we have been able to offer retaining some or all NZ Post services,” they told the Herald.
“As some of this information is commercially sensitive, we’re not able to go into specifics.”
Marsden Books operates as a post shop and bookstore in Karori, Wellington.
Hogg felt for the stores whose review was unsuccessful, saying her only advice is to get community support, which she believed worked in her favour.
“I’ve had quite a few people from other outlets reach out to me today asking, you know, how we did it,” Hogg said.
The Karori community came together to push for the reversal, making submissions to NZ Post directly opposing the decision.
Sharing the good news on Facebook, locals flooded Hogg’s comment section with praise.
“We just want to say thank you to every single person that made an effort to put a submission in. We’re just incredibly grateful and really thankful that we get to just continue giving that good service,” Hogg told the Herald.
