Wellington resident horrified after raw sewage ‘exploded’ from his toilet, hit the ceiling

The resident lives near Moa Point in Wellington. Photo / RNZ, Samuel Rillstone

By Kaya Selby of RNZ

A Wellington resident says sewage “exploded” out of his toilet while Wellington Water staff were working on his street.

Ed, a Miramar resident who doesn’t want his surname used, told RNZ it happened on on Thursday morning.

“I’d heard some gurgling in the pipe system, and as I opened the door to the bathroom, a little fountain of raw sewage was exploding out of our toilet, so much so it was reaching the ceiling,” he said.

“It’s covered every surface in our bathroom, just particles of raw sewage everywhere.”

He said it had rendered the bathroom unusable, and the smell made it difficult to be in his home.

“Particles of poop everywhere ... it’s soaked into the towels, it’s on everything on the walls, our toilet itself is in a state.”

“I feel disgusting, because the house stinks of poop. It’s given me a bit of a headache.”

Ed said that he immediately rang his neighbour and heard that the same thing had happened to them.

He said they encountered the workers on their street and saw that several other residents had been out to speak with them as well.

The workers gave Ed a phone number and a reference for a cleaning job, but he said neither number worked.

His attempts to contact the council also didn’t seem successful.

However, cleaners came to fix his place up last night.

Ed’s home is roughly two kilometres away from the Moa Point Wastewater Treatment Plant.

Wellington Water and Wellington City Council have been contacted for a response.

If you’ve also been affected contact Kaya.Selby@rnz.co.nz

-RNZ