"We need the adults to tell us all they know about what happened to JJ - for his and his wider family's sakes."
Grant Bennett, northern regional director of Child Youth and Family, said the case of James' safety came to their notice four weeks ago, but neither James nor his mother were previously known to the agency.
"We visited the home several times and were actively attempting to find mother and child. Despite this, we had been unable to speak with his mother or sight James to check on his wellbeing," said Mr Bennett.
Neighbours said a couple in their 20s or early 30s had moved in only a couple months ago. Te Pokuru Titoko, 19, who lives next door, said his family had occasionally helped the man who lived with James jump-start his car.
Mr Titoko said that on Monday morning he heard a woman scream, "What did you do? What did you do?", to which a man yelled back, "I don't know."
He said the woman then screamed, "I hate you, I hate you." A man replied, "Sorry."
- HERALD ONLINE