Firewood sold by description might be a truck load, trailer load or sackful. You may want to see it before committing to buy it. If you buy your firewood by volume, it should legally be in cubic metres. To be sure you're getting the right amount ask the vendor if they have a MAPSS certified measure. This is a measure approved by the Measurement and Product Safety Service.
Check your invoice
Invoices for firewood by volume should state the true net weight or measure of the quantity supplied.
If you think you've received less than you ordered, don't use it. Keep it in a safe place and contact MAPSS for advice. Call freephone 0508 MAPSS Info (0508 627 774).
Shop around
Even if you're in a hurry to get your winter stash sorted, it pays to shop around.
For information on consumer issues, visit: www.consumeraffairs.govt.nz.