Unfortunately no one has yet told any of the teenage mums at Mt Eden's Eden Campus teen parent unit what the approved stores are or what exactly they can spend their cards on.
They have also yet to receive their cards.
Ms Lesa said she pays $55 a week to come in from Papatoetoe by train and bus and wants to know whether she can use her payment card for transport.
Ms Kaiwahia and Ms Lio have both had to pay $76 for an ambulance several times for themselves and their daughters, aged almost 3 and almost 1, and want to know if the payment card can be used for such emergencies.
Work and Income told them in its August 6 letter: "One of the biggest differences is that you will no longer have a Work and Income case manager. Instead a local community-based youth service provider will work closely with you to plan for what you will need to do."
But none of the three young mothers who spoke to the Weekend Herald knew who their service provider would be, although the providers' names were posted last month on the Ministry of Social Development website.
Youthline, which will provide the service in most of the former Auckland City, North Shore and Rodney, said it also did not yet know the names of its new clients and expected to get them gradually over the next few months.
Work and Income head Debbie Power said young beneficiaries would not move onto the payment card until they met their new service providers "over the coming months".
She said the payment card could be spent only at food stores. Transport and medical costs would have to be paid out of the $50 cash payment, plus a disability allowance if applicable.
Young parents would also be able to earn "incentive payments" of an extra $10 a week for staying in education or training, another $10 for undergoing budgeting, and another $10 if they met all their parenting obligations including parenting education, enrolling their children with a doctor or Well Child provider, and enrolling them in early childhood education or childcare.
Youth payments
* Rent/board will be paid directly to landlord/parents
* Cash payment up to $50
* Any remaining part of the benefit will be loaded on to a payment card to buy food and groceries