Ardern said the focus was to get New Zealanders out of Afghanistan, or those such as translators whose lives were at risk because they supported the country while New Zealand was in Afghanistan.
The Government's immediate focus was on those who had worked alongside the Defence Force and their dependents.
At this stage it was likely that group included about 200 people.
"We are doing everything we can to get New Zealanders out," Ardern said.
She met with members of the local Afghan community today and said she could see how distressing it was for families watching the images coming out of Afghanistan.
It was a chaotic situation, but the Government was doing everything it could do, she said.
Ardern said she thought it would be unfair to say the contribution by the NZDF had not made a difference to Afghanistan at the time.
She had no intention to rewrite history and leaders made the best decision for the country at that time.