It was going to be a while before power returned as the transformer had melted in the fire too.
Susie said they had been overwhelmed with support from their community, such as free rein of a local op-shop, donations, help tidying their space and general emotional support.
Taipa couple Kevin and Susie Wheller are devastated at the loss of their dream home.
They did not know what the future held - Susie said that was the hardest part.
Insurance assessors had completed their report but the outcome could be days away still.
A fire inspector told Susie the blaze was caused by a rat chewing through wires.
“Because it was all dry native wood, it was just a tinderbox. It didn’t have any chance.”
Brodie Stone covers crime and emergency for the Northern Advocate. She has spent most of her life in Whangārei and is passionate about delving into issues that matter to Northlanders and beyond.