Once contacted the family made their way back to their home, clearly emotional as they approached the still smoking building.
Speaking to the Stratford Press the female resident of the home said they had somewhere to stay tonight and she was glad they had all been out at the time of the fire.
She and her partner live in the home with three children - two girls aged 14 and 17 and a boy aged 14.
All three children were visibly upset as they watched the firefighters at work.
The Stratford Press office is open today until 4pm for anyone wishing to donate clothing or other help for the family.