NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Soundsplash to investigate after sick Auckland teenager left on roadside at end of festival

Rachel Maher
By Rachel Maher
Multimedia Journalist·NZ Herald·
24 Jan, 2024 09:24 PM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Auckland Mayor Wayne Brown lashes out over pedestrian crossing costs, inflation falls in line with expectations and when Kiwis can expect clarity on Cathedral Cove’s re-opening in the latest NZ Herald headlines. Video / Maori TV / NZHerald

An investigation is under way after a concerned mum and top doctor claims her sick 16-year-old son was left alone on the side of the road unconscious in the sweltering heat at the Soundsplash music festival.

The Auckland mum, who wishes to remain anonymous, is demanding organisers reevaluate how they look after their young attendees after she found her son on the “verge of a serious medical event”.

She is calling for a better “duty of care” and for adults in charge to consult with parents of minors who are in distress after claiming she was not able to speak to an adult while her son lay unconscious.

Soundsplash organisers are now reviewing every security, safety and medical interaction with the boy to work out what happened, with a report to be sent to his mother when it is completed.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The mum says she was on the way to pick up her son in Raglan when she received a panicked call from his girlfriend.

“[She said] that my son was lying in their tent after complaining he felt very hot and that he was now twitching and shaking and not responsive,” she said.

She continued to receive frantic calls from her son’s girlfriend. The teen girl was “extremely upset” she said, and she urged her to find an adult to help.

When she arrived at the festival, she found her son lying under a hedge near the campsite entrance.

Advertisement
Advertise with NZME.

He had “experienced muscle cramps and twitching as well as confusion than a brief loss of consciousness from a faint”.

“They told me the first aid staff had left the venue some 20 minutes ago, stating they had to leave without waiting for me to arrive and apart from staff cleaning up the venue, the place was deserted,” she said.

Summer crowds enjoying a previous Soundsplash music festival in Raglan.
Summer crowds enjoying a previous Soundsplash music festival in Raglan.

“As a senior doctor with 25 years experience working in emergency medicine it is clear to me that my son was suffering from a heat-related illness that was bordering on becoming a serious medical event.”

Although she is grateful her son received basic first aid, she is upset her son was left under the hedge with no information about his condition.

“My son was then left with no adult supervision after a collapse in boiling hot conditions until I was able to get there,” she said.

“This was not a safe sensible thing to do.

“As a registered medical practitioner if I attend a medical emergency I have to ensure that care is properly handed over to an appropriate person and I would not have left two teenagers to fend for themselves in these circumstances.”

A spokesperson for the festival said an investigation into the incident is under way.

“The investigation covers all recorded security, safety and medical interactions with the subject over the course of the festival and the parent of the person in question will also be furnished with a report outlining the team’s findings,” the spokesperson said.

Over the weekend, it was also revealed festival-goers “had to beg” the driver of a Ritchies bus to pull over on the motorway after enduring extreme heat while sitting in traffic without any air conditioning.

Advertisement
Advertise with NZME.
Soundsplash festivalgoers in Raglan were forced to wait for hours in the hot sun without water last year.
Soundsplash festivalgoers in Raglan were forced to wait for hours in the hot sun without water last year.

One passenger on the bus told Newshub four people fainted, and multiple others suffered heatstroke and panic attacks during the trip.

Rachel Maher is an Auckland-based reporter who covers breaking news. She has worked for the Herald since 2022.





Advertisement
Advertise with NZME.



Save

    Share this article

Latest from New Zealand

New Zealand

Night market horror: Two critically injured in serious incident, police hunt offender

21 Jun 08:09 AM
New Zealand

In the money: Two winners in tonight’s $30 million Powerball draw

21 Jun 08:02 AM
New Zealand

'Un-Kiwi' attitudes: Acting PM Seymour takes aim at Brian Tamaki after protest

21 Jun 05:30 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Night market horror: Two critically injured in serious incident, police hunt offender

Night market horror: Two critically injured in serious incident, police hunt offender

21 Jun 08:09 AM

Police say they are following lines of inquiry to catch the offender.

In the money: Two winners in tonight’s $30 million Powerball draw

In the money: Two winners in tonight’s $30 million Powerball draw

21 Jun 08:02 AM
'Un-Kiwi' attitudes: Acting PM Seymour takes aim at Brian Tamaki after protest

'Un-Kiwi' attitudes: Acting PM Seymour takes aim at Brian Tamaki after protest

21 Jun 05:30 AM
Man arrested over violent Auckland crime spree

Man arrested over violent Auckland crime spree

21 Jun 05:04 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP