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Home / New Zealand

Sideswipe: April 21: Not so happy meal

Ana Samways
By Ana Samways
Sideswipe - ana.samways@nzherald.co.nz·NZ Herald·
20 Apr, 2015 05:00 PM3 mins to read

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Ana Samways
Opinion by Ana SamwaysLearn more

Geoff from New Zealand submitted this to Passive-Aggressive Notes: "Someone actually threw out my lunch (still in its container) within an hour of putting it in the fridge at work. It was a really nice lunch, too. I thought someone had stolen it, then, for some reason I looked in the garbage can... it was covered in coffee grounds and snotty looking tissues. I was mad. Next day I brought lunch again. I wanted to be sure no one would even think of doing it again so I wrote the note, photographed it so my picture would accompany the note, and wrapped it around my lunch with elastic bands. No one has ever thrown my lunch out again."

Sky's the limit for unhappy customer
Sky, a British telecommunications and satellite TV company, reportedly forced one unsatisfied customer to endure a 96-minute conversation with a rep just to cancel his account. And after all that, the customer still wasn't able to cancel it. In the full transcript of the online conversation - nearly 3800 words - customer Gavin Hackwood starts by saying that he wants to cancel Sky's service because of the cost. He makes it clear he's at work, and just wants the representative to process the cancellation and be done with it. Eventually the customer service representative says: "I can only apologise that you feel this is the worst service you have ever experienced. But at the end of the day, all I have tried to do is help you look at the cost of your package, and try and give you a better package for a suitable cost, so if that is poor service then I am sorry." But still the conversation drags on. In the end, Hackwood is told he can't cancel everything. Mashable.com reports that Hackwood's account has since been cancelled, and his outstanding balance has been wiped clean "as a gesture of goodwill". Meanwhile, the representative is said to be receiving additional training to ensure the incident doesn't happen again.

Spelling is the Pitts
Brian writes: "My father, born in 1899, told the 'K Rd/Pitt St' story to me when I was a boy (I'm 82). The story, from his boyhood, was that a carthorse had collapsed and died in K Rd but that, as the policeman couldn't spell Karangahape, he'd dragged the dead horse round into Pitt St; there were no motorcars around then."

Mannequins in Japan funk it up.

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Got a Sideswipe? Send your pictures, links and anecdotes to Ana at ana.samways@nzherald.co.nz

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