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Home / New Zealand

'She doesn't work here anymore' - Cake 'bully' HR manager Louise Alexandra out of job after disappearing from NZCU website

John Weekes
By John Weekes
Senior Business Reporter·NZME.·
4 Mar, 2015 02:46 AM4 mins to read

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Louise Alexandra has lost her job. Photo / Supplied

Louise Alexandra has lost her job. Photo / Supplied

The woman blasted for bullying an employee in the offensive cake case is no longer working at the credit union branch.

Yesterday, it was reported human resources manager Louise Alexandra still had her job with the NZCU Baywide branch, despite all mention of her abruptly disappearing from the company website.

But Ms Alexandra no longer had that job today.

"Louise doesn't work here anymore," a NZCU Baywide staff member said this afternoon.

Another employee said the credit union had a new human resources boss and she wasn't sure how to reach Ms Alexandra.

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NZCU Baywide marketing and communications general manager Andrew Quayle confirmed to Hawke's Bay Today Ms Alexandra was no longer working at the credit union.
When asked if she had resigned or was fired, he said it was a "fair question" but could not divulge the specifics of why the HR manger was no longer employed.

Ms Alexandra did not return calls from Hawke's Bay Today.

READ MORE
• Sister tells NZCU 'Shove that down ya cake hole'
• 'Malicious' use of photo - watchdog

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The credit union was ordered to pay more than $168,000 for poisoning the reputation of former employee Karen Hammond, who baked a cake containing unflattering references to NZCU.

NZCU Baywide said this afternoon that lawyers had advised staff not to comment on the case, or on whether Ms Alexandra had resigned or had been fired.

"Having taken legal advice, it's not appropriate for us to make any comments about employees that are involved in the matter," marketing and communications general manager Andrew Quayle said.

The company earlier said it accepted the Human Rights Review Tribunal decision and the huge payout ordered. It also admitted it erred in its treatment of Ms Hammond.

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02 Mar 05:02 PM
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Three years ago, Ms Hammond uploaded to Facebook a picture of a cake she made for a private dinner party.

The party was for her friend Jantha Gooding, who, like Ms Hammond, had just resigned from NZCU Baywide.

Ten friends, including five people then still NZCU employees, attended the bash.

"What would otherwise have been an unexceptional set of circumstances was transformed by two factors. First, the top of the cake had been iced with the words 'NZCU F*** YOU' while the side of the cake bore the word 'C**T'," the tribunal said in its decision.

Ms Hammond's Facebook privacy settings limited the audience for the photo of the colourfully worded cake.

But in a second set of "exceptional" events, NZCU Baywide compelled an employee to take a screenshot of the cake, shared that screenshot with multiple employment agencies, and warned people against employing Ms Hammond.

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Within a fortnight of the party, Ms Alexandra approached another credit union staffer to ferret out information about the rude cake.

According to the tribunal, the HR manager told Hayley Edmondson, a new recruit only 21 years old, she needed to "come upstairs with her immediately" to log into Facebook and show the cake photo.

"Ms Alexandra told Ms Edmondson she was 'a smart girl' and that by being an employee of NZCU Baywide, by law and policy she had to give up any information she might have," the tribunal said, adding that Ms Edmondson felt under duress.

Ms Alexandra told the tribunal Ms Edmondson was "hesitant and not particularly forthcoming" but the situation had to be resolved.

Employers and Manufacturers Association (EMA) chief executive Kim Campbell said the case was extreme and unique but proved any employers who considered trashing a worker's reputation should think again.

"If you do anything with [malicious] intent and don't go through a transparent process, you're liable to get yourself into trouble and ... probably rightly so."

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Mr Campbell said the rude cake was only intended for "internal consumption", so to speak - and the case showed employers should not abuse their power to circumvent social media privacy settings.

"I'd be quite disappointed if there were a lot of employers who set out to wreck people's career in a malicious way."

The EMA boss said a company finding itself in a similar position in future should approach the employer and have a "transparent" discussion.

"Typically you find companies get into difficulties if they act in an arbitrary way and they don't follow well-known and understood procedures."

The Tribunal ordered the credit union to pay Ms Hammond more than $168,000.

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