NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Wellington water crisis: Capital residents face boil notices this summer

Georgina Campbell
By Georgina Campbell
Senior Multimedia Journalist·NZ Herald·
12 Jun, 2023 05:00 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

A report from 2020 said demand for water could outstrip supply by 2026. Photo / 123rf

A report from 2020 said demand for water could outstrip supply by 2026. Photo / 123rf

OPINION

Wellington is running out of water and the collective failure of councils to do anything about it could result in people having to boil their drinking water this summer.

Wellington Water manages water on behalf of several local councils which retain ownership of the assets.

The water company issued a press release on Friday, warning that water use in the metropolitan region is at an all-time high, mainly because of water loss from leaks and high use by residents.

It said severe restrictions were only avoided this past summer because the region had more rainfall than usual due to Cyclone Gabrielle.

Advertisement
Advertise with NZME.

An attached report said this summer could bring an acute water shortage.

“Sections of the network may depressurise as reservoir levels drop, creating a risk of contamination in the network that would result in councils having to issue boil water notices to keep the public safe,” the report said.

This is a confronting reality, yet it is not the first time Wellington’s leaders have been warned about the looming shortage.

Advertisement
Advertise with NZME.

In fact, they have been repetitively warned over several years and have failed to address it.

In 2020, the Herald revealed demand for water in Wellington could outstrip supply by 2026.

The Wellington Water report said an initial 10 per cent reduction in demand was required over the following six years to offset population growth. This would buy time and defer what was then estimated to be a more than $250 million investment in a new water source.

Wellington Water chairman Campbell Barry says there has been no unity in the region as to how to deal with the water shortage issue. Photo / Georgina Campbell
Wellington Water chairman Campbell Barry says there has been no unity in the region as to how to deal with the water shortage issue. Photo / Georgina Campbell

But the report said this would be challenging.

“However, with limited information about where and how water is being used, the need for customer behaviour change that we can only attempt to influence and cannot control, and the relatively short timeframe, means that achieving the targeted savings will be challenging.”

A move to universal water meters could however reduce residential demand by up to 20 per cent, the report said.

This is because meters help to detect leaks in the network.

Current estimates are that the Wellington region is losing more than 40 per cent of its drinking water supply through leaks in the public network and on private properties.

Advertisement
Advertise with NZME.

The Kāpiti Coast District Council introduced meters in 2014 and, within 18 months, peak day consumption decreased by about 26 per cent.

In that same time period, 443 leaks were found and 97 per cent of them were fixed.

Spurred by the threat of demand outstripping supply by 2026, the Greater Wellington Regional Council commissioned an investigation into water meters across the region.

The economic case for meters was received by the Wellington Water Committee in November 2020.

Committee members directed Wellington Water to prepare a more detailed business case for residential meters, which was expected to include more information about volumetric charging.

But things appeared to have stalled since then.

This week Wellington Water said work on the indicative business case was “progressing” and was expected to be completed by June 2024.

It’s understood the Hutt City Council and the Porirua City Council have set aside funding for water meters in their Long-Term Plans but the Wellington City Council and the Upper Hutt City Council have not.

Water meters are an inherently divisive subject because of privatisation fears, volumetric charging, and the issue of equity.

Upper Hutt Mayor Wayne Guppy has said building more bulk water storage should be the priority after more than a decade of procrastination on the subject.

Wellington City Council Councillor Iona Pannett has previously acknowledged the environmental benefits of meters but warned they were a “route to privatisation”.

“I will die in a ditch on this one,” she told a council meeting.

In 2021, Wellington Water launched a campaign to encourage people to conserve water.

A series of brightly coloured retro eighties illustrations encouraged people to “shower for as long as an eight-minute song”, for example.

Wellington Water ran a campaign in 2021 to encourage people to conserve water. Image / Screenshot
Wellington Water ran a campaign in 2021 to encourage people to conserve water. Image / Screenshot

That summer late-season rainfall, as with the following year due to Cylone Gabrielle, the need for more serious water restrictions was averted.

“We cannot assume this will be the case in future summers,” Wellington Water said.

Wellington Water chairman Campbell Barry, who has held the position since May 2021, said there has been no unity in the region on how to deal with the water shortage issue.

“This has been avoided really over the last couple of years and we’ve got away with it because simply we had more rainfall than expected.”

Barry said the biggest barrier to dealing with the problem was the political nature of water meters and the fear of being booted out of office.

Wellington’s metropolitan councils have agreed to hold a summit to get across the issue and find a position on water meters and an additional water source, Barry said.

“We need to make sure that as elected members across our councils, we understand the seriousness of this issue if we continue to do nothing... and I hope from that we will be able to move forward with a plan.”

Barry expected the water shortage would be an immediate priority for the new water entity that will take over the management of the region’s water under the Government’s reforms.

He said councils could either continue to kick the can down the road or show a bit of leadership and save the region one to three years of pain by getting the ball rolling now.

Wellington Water drinking water chief advisor Laurence Edwards said the company’s role was to provide advice to its client councils, and it was up to the councils to consider that advice and make decisions on what to invest in.

“Work is continuing on the indicative business case for smart residential water meters. A lot of planning and conceptual work is also ongoing for the new water source,” Edwards said.

“The work in progress for both is important to inform council funding decisions as well as future funding and investment decisions for the new water services entity proposed through the Government’s water reform programme.”

As councils once again turn to their Long-Term Plans, Edwards said Wellington Water’s advice also included interventions to prevent water loss, such as increased network renewals and planned maintenance.

Georgina Campbell is a Wellington-based reporter who has a particular interest in local government, transport, and seismic issues. She joined the Herald in 2019 after working as a broadcast journalist.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from New Zealand

New Zealand

Lawyer challenges 'plain wrong decision' in Jago's sexual abuse case

17 Jun 09:20 AM
New Zealand

Watch: Inside look after fire engulfs Auckland supermarket

17 Jun 08:15 AM
New Zealand|crime

Fit of rage: Man injures seven people in attack on partner, kids and neighbours

17 Jun 08:00 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Lawyer challenges 'plain wrong decision' in Jago's sexual abuse case

Lawyer challenges 'plain wrong decision' in Jago's sexual abuse case

17 Jun 09:20 AM

Former Act president's lawyer claims sentence was too harsh, calls for home detention.

Watch: Inside look after fire engulfs Auckland supermarket

Watch: Inside look after fire engulfs Auckland supermarket

17 Jun 08:15 AM
Fit of rage: Man injures seven people in attack on partner, kids and neighbours

Fit of rage: Man injures seven people in attack on partner, kids and neighbours

17 Jun 08:00 AM
Inside look: Damage revealed after fire engulfs Auckland supermarket

Inside look: Damage revealed after fire engulfs Auckland supermarket

Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP