A Rotorua Lakes Councilor has called for a begging bylaw to be considered. Photo / Ben Fraser
A Rotorua Lakes Councilor has called for a begging bylaw to be considered. Photo / Ben Fraser
Beggars “physically accosted” 10 Australian tourists at a cafe last week, claims a Rotorua councillor arguing it is time to “seriously consider” a begging ban.
One tourism operator says this would be an “isolated incident” and most tourists do not see the issue, but a hospitalityleader says he would support a begging bylaw.
Rotorua Lakes Council staff say there is anecdotal evidence begging is down and work is ongoing to improve community safety, while police and the district’s tourism promoter say the cafe incident was not reported to them.
The issue was raised at a Community and District Development Committee meeting on Wednesday.
A council report said its patrol vehicle was moving beggars on from intersections, and those who returned were dealt with by police who had the authority to trespass.
“Anecdotal evidence suggests begging activity has reduced.”
Councillor Don Paterson disagreed. He said he was told of an incident two days prior to the meeting while presenting on the council’s draft Long-Term Plan to a local Rotary Club.
“Ten Australian tourists arrived on their e-bikes at a cafe to have breakfast, it had been their first night in Rotorua … they got physically accosted by three guys, intimidating them, asking for money.”
He said he attended another consultation event, this time with high school children. “They were talking about ram raids, they were talking about beggars … if that’s permeating into their lives then we have a problem.”
Community and district development group manager Jean-Paul Gaston told Paterson he previously advised councillors it would be “very difficult to ban any form of begging”.
Rotorua Lakes Council chief executive Andrew Moraes. Photo / Andrew Warner
Committee chairwoman Sandra Kai Fong said the Community Safety Hub on Hinemoa St housed police, Safe City Guardians and Māori Wardens and can go to an issue “straight away”.
Local Democracy Reporting has sought more information from Paterson about the tourist incident he raised in the meeting and has requested to contact his source, who he said was overseas.
LDR also contacted other members of the Rotorua hospitality community, police and tourism promotion agency RotoruaNZ but none knew about it.
Police said to find out the number of intersection beggars charged under the Land Transport Act in Rotorua would require an Official Information Act request.
Rotorua NZ said it had not received any details from operators about the impacts of begging on tourism.
Hospitality New Zealand Bay of Plenty president and owner of Hennessy’s Irish Bar, Reg Hennessy, said he had not seen tourists have problems with beggars.
Reg Hennessy, the owner of Hennessy's Irish Bar. Photo / NZME
“We police our place tough so they stay away.”
Hennessy said he would, however, support a bylaw. “There’s still quite a few [beggars] around which is disappointing.
”People getting confronted by them isn’t right for locals, and not advantageous for having tourists in town.”
Rotorua hot pool attraction Secret Spot co-founder Keith Kolver told Local Democracy Reporting he believed the cafe incident would be an “isolated” event.
Secret Spot Hot Tubs co-founder Keith Kolver. Photo / Laura Smith
After four years in business, this Easter weekend was one of the busiest periods the business had seen, and Kolver was expecting another busy few weeks during school holidays.
Kolver said most tourists were not exposed to beggars and only experienced good things in Rotorua.
These were the things the industry was promoting, he said, and it was “hugely important” it showed the manaakitanga [hospitality] of the city as well as its offerings.
Rotorua’s reputation rebuild
At Wednesday’s meeting, Paterson also commented on RotoruaNZ’s draft statement of intent 2024-2025, in particular its three-year plan to “strengthen Rotorua’s reputation and rebuild brand equity”.
“We haven’t fixed the issues that are plaguing our city and yet here we are going to be shouting from the rooftop saying, ‘we’ve fixed it’, when we haven’t.”
Kai Fong said it was addressing issues and it was about promoting Rotorua for the good it offered.
Deputy mayor Sandra Kai Fong. Photo / Laura Smith
She referred to its Community Safety Hub and the work police were doing at intersections.
Gaston said Paterson’s point was “well-founded” in that reputational risks needed to be monitored, but the success of the summer season needed to be considered too.
Feedback about Rotorua as a destination from tourists had been “extremely positive”, he said.
Laura Smith is a Local Democracy Reporting journalist based at the Rotorua Daily Post. She previously reported general news for the Otago Daily Times and Southland Express, and has been a journalist for five years.
- LDR is local body journalism co-funded by RNZ and NZ On Air.
