Norman Hogwood
Rave
I recently broke the handle of a virtually new garden fork. I could not find the receipt but it had a Mitre 10 Mega 'sold' sticker still on the shaft. I was not expecting them to honour the 10-year warranty or even sure when I bought it. But Lunn Ave store staff spent quite a bit of time tracing the original sale so I could collect a replacement. Excellent service and a big thank-you from a very happy customer.
Neville Chalke
Rant
To the customer who grabbed at least 15 Whittaker's limited-edition Jelly Tip chocolate bars and intended to take all those on the shelf so you could on-sell them at a higher price at your dairy and leave none for regular New World Remuera customers: your behaviour stinks. Had I not bailed you up, you would have taken them all. I was there to get one for a friend who lives out in the sticks. Hopefully it won't get stolen in the post ...
Helen
Rave
I went to visit someone I had not seen for five years in Oratia, 42km away. I'd consulted the map at home but became completely lost and asked a young fellow motorist for help. Seeing my distress, he cheerfully said "follow me" and took me to the road in question. My heartfelt thanks to this fine example of a nation's youth.
Ross Middleton
Rant
To the lowest of 'swamp life' who burgled and violated my modest home: it would have been obvious I was not wealthy. The meagre though valuable possessions taken are irreplaceable and emotionally devastating. I assume you are work-shy, without any conscience and probably illiterate, so I can only hope karma will kick in.
(Mrs) B Taylor
Tell us what you love about life in New Zealand - and what needs to change. Email rantandrave@nzherald.co.nz.