Rosemary
Rant
Paid $449 for a vacuum cleaner to vacuum the carpet in my modest flat. The vacuum cleaner carries a two-year warranty. The buttons were stuck so I took it to the shop for repair. I was subsequently told that I had been vacuuming either plaster, asbestos or both! I was offered a choice: We'll bin it for you or you can collect and bin it yourself. So much for the warranty.
Bex
Rave
The lid came off our recycling bin and disappeared into the recycling truck when emptied. Within one week of a call to the council, it had been replaced and before 8am. Pretty impressive Auckland Council!
Ann
Rant
To the person who picked up and kept the Lucky Dip lotto ticket that we dropped in Silverdale Pak'nSave on Wednesday morning - you were recorded on the store security video. Please return our ticket to the supermarket.
Jeanne
Rave
A huge thanks to Phil of Spark, Westfield Shopping Centre, Albany. I went in search of a new mobile phone to replace my ancient one and he patiently and courteously showed me the options available. Phil put in a new sim card, set up the new phone with my old number and gave me some good tips on how to use the various apps. Thanks Phil, your kindness was much appreciated by me.
Fran
Tell us what you love about life in New Zealand - and what needs to change. Email rantandrave@nzherald.co.nz