NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Police mental health and addiction referrals to emergency departments soar in south Auckland

By Steve Forbes
Local Democracy Reporter·NZ Herald·
10 Jun, 2021 02:49 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

The rise in referrals came after a change in policy in 2014, following concerns about people with mental health issues or addiction problems being held in cells. Photo / File

The rise in referrals came after a change in policy in 2014, following concerns about people with mental health issues or addiction problems being held in cells. Photo / File

LDR_STRAP

Police in south Auckland say they are under pressure dealing with increasing numbers of people who are intoxicated, or have mental health issues.

New figures show police across the country have referred almost 1000 people with mental health and addiction issues to hospital emergency departments since 2014.

South Auckland's Middlemore Hospital was the worst affected, with numbers increasing from just 13 patients seven years ago, to 367 in 2019/2020.

Counties Manukau Police district operations manager inspector, Alison Brand, said the rise in referrals came after a change in policy in 2014, following concerns about people with mental health issues or addiction problems being held in cells.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"The policy now includes a specific provision that police are to treat intoxicated detainees with specified presentations as a medical emergency and arrange for urgent hospitalisation," she said.

"Any person that is encountered by our staff on the frontline that may be under mental duress is referred for a health assessment. This may include transporting this person to the nearest emergency department for that assessment to be carried out."

College of Emergency Nurses NZ chairperson Sandy Richardson said the figures highlighted the ongoing pressures hospital health workers faced on a daily basis, and they were struggling to cope.

Police have referred almost 1000 people with mental health and addiction issues to hospital emergency departments and facilities since 2014/2015. Photo / Stephen Forbes
Police have referred almost 1000 people with mental health and addiction issues to hospital emergency departments and facilities since 2014/2015. Photo / Stephen Forbes

"It's not just people with mental health issues, there is alcohol and drugs as well," she said.

Advertisement
Advertise with NZME.

"In the past if the police picked someone up under the influence they might have put them in a cell to sleep it off. But, especially after that recent [Allen Ball] case, they are more cautious and send them to a hospital."

Ball died in police custody in Hāwera in June 2019 after being arrested for the alleged assault of his partner.

He was found to have died after taking a toxic cocktail of codeine, tramadol and alcohol.

The three officers charged with his manslaughter were found not guilty last week.

NZ Police Association president Chris Cahill said the referral figures partly reflected changing police procedures.

"Police recognise that people with mental health problems aren't criminals and shouldn't be held in a cell," he said.

"But the problem with taking people to emergency departments is they often don't have specialist staff available. So it hasn't been as successful as we would have liked."

Cahill said the end result was that police officers often had to wait for a mental health and addictions specialist to turn up to see the patient.

He said police attended 68,000 incidents nationwide for people with mental health issues last year alone.

Mental Health Foundation chief executive Shaun Robinson said the issue was a symptom of the crisis in mental health the country was facing.

Advertisement
Advertise with NZME.

"The mental health services DHBs provide continue to be overwhelmed because there's been underinvestment for decades and we have an ageing and burnt-out workforce.

"I think the police response is better [than it used to be]. But unfortunately our police are far too often acting as an emergency mental health service."

Chris Cahill said changes to police procedures around dealing with people with mental illness has led to increased numbers of people referred to emergency departments. Photo / Kevin Stent
Chris Cahill said changes to police procedures around dealing with people with mental illness has led to increased numbers of people referred to emergency departments. Photo / Kevin Stent

Counties Manukau Health's clinical director of mental health and addictions said it supported the work by police to provide people with the help they need.

"It is important to recognise that not all unusual or disturbed behaviour is the result of mental illness, but can be caused by a number of factors including physical illness, intoxication or emotional distress.

"We work in close collaboration with our colleagues in the emergency department (ED) to assess and enable appropriate treatment for all those who need it, recognising that Middlemore Hospital has one of the busiest EDs in Australasia. Our clinicians work on-site and are at the ED department 24 hours, seven days per week."

Figures released by Counties Manukau Health under the Official Information Act in September last year showed its Mental Health and Addiction department had a staffing shortage of 121 positions.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from New Zealand

Politics

Meat and skincare on the agenda for PM's first day in China

17 Jun 11:36 PM
New Zealand

Whakaari/White Island large plume

Premium
New Zealand

An end to doctor fee hikes? What GPs say as funding wrangle ends

17 Jun 11:05 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Silence of the fans:  Chiefs supporters told to leave cowbells at home

Silence of the fans: Chiefs supporters told to leave cowbells at home

17 Jun 11:41 PM

Crusaders boss says cowbells will be melted down at the gate.

Meat and skincare on the agenda for PM's first day in China

Meat and skincare on the agenda for PM's first day in China

17 Jun 11:36 PM
Whakaari/White Island large plume

Whakaari/White Island large plume

Premium
An end to doctor fee hikes? What GPs say as funding wrangle ends

An end to doctor fee hikes? What GPs say as funding wrangle ends

17 Jun 11:05 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP