Masterton resident Doris Wood was left out of the phone book entirely after moving house, despite retaining the same number at her new address.
"When I moved to Lansdowne Court four months ago, I transferred the number to the new address, and rang them and told them about it," she said.
"Now it's not there at all. Fortunately I'm not in business, and all my friends know my number, otherwise I wouldn't be receiving any calls at all."
The latest accusations follow other complaints that the new smaller print size is difficult for some to read.
Yellow Pages could not be reached for comment yesterday.