By way of context, people ask us why the "exciting racial disharmony" provisions of the Human Rights Act apply to some groups and not others. We are also asked why people who complain to the commission under these provisions are offered mediation but are not able to obtain a decision or finding from us about the substance of their complaint.
The answer is we do not have decision-making or investigative jurisdiction in relation to these cases, nor any other individual discrimination complaint.
At times we get asked about the apparent anomalies between the scope and nature of the Harmful Digital Communications Act and the relevant provisions of the Human Rights Act. These are all good questions - they deserve consideration and discussion.
We have also been criticised in some quarters for arguing in a recent legal case that a very high threshold should be applied when the court is considering potential breaches of existing racial disharmony laws.
The reason the commission took this stance is that we strongly support the right to freedom of speech and expression and believe that there should be legal consequences only for cases at the most serious end of the spectrum. Words or conduct that offend, upset or hurt people's feelings are not of themselves going to fall into this category.
But rights are not absolute and they do not exist in isolation. Individuals have a right to freedom of speech but they also have a right to be physically safe irrespective of personal characteristics such as ethnicity, colour, age, religion, disability, sexual orientation or gender identity.
Sometimes finding the right balance is difficult. And people have many different views on where the line should be drawn. But we need to keep discussing and debating the issues, and we need to do so in a respectful, dignified and informed manner.
• Paula Tesoriero is the acting Chief Human Rights Commissioner.