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Home / New Zealand

NZers least confident of top healthcare - study

By Maggie Fox
1 Nov, 2007 04:26 AM3 mins to read

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KEY POINTS:

Patients in New Zealand had the least confidence of getting top-notch healthcare and spent a low US$2343 ($3000) per capita on healthcare in 2005 or 9 per cent of GDP, according to a United States study.

Americans spent double what people in other industrialised countries did on health care, but had more trouble seeing doctors, were the victims of more errors and went without treatment more often, the report released on Thursday said.

Patients in the Netherlands struggled the most with paperwork, while British and Canadian citizens waited the longest for elective surgery, the Commonwealth Fund reported in the journal Health Affairs.

The report provides an annual comparison from the Commonwealth Fund, a private foundation that supports research on health systems.

This year it may be especially important as the 2008 US elections are featuring health care reform as one of the most important issues, fund president Karen Davis said.

"The survey shows that in the US, we pay the price for having a fragmented health care system," Davis told reporters in a telephone briefing.

Harris Interactive researchers surveyed 12,000 adults in the United States, Britain, Germany, Netherlands, Canada, New Zealand and Australia. Of these, only the United States lacked a universal health care system.

The report said Americans spent US$6697 ($8800) per capita on healthcare in 2005, or 16 per cent of gross domestic product. All the other countries spent less than half of that - US$3128 in Australia or 9.5 per cent of GDP, US$3326 in Canada or 9.8 per cent of GDP, down to a low of US$2343 in New Zealand or 9 per cent of GDP.

Davis said the Netherlands was included for the first time and was interesting because of its mix of mandated employer-sponsored, private and public insurance.

The report found that the US stood out because of its expense and people's dissatisfaction.

"The thing that struck me in this survey is the trouble that Americans have in getting to see their own doctors," Davis said.

Americans and Canadians often go to emergency departments for what should be routine care, the survey found.

"As in previous surveys, US adults were most likely to have gone without care because of cost and to have high out-of-pocket costs," the report reads.

"In the US, nearly two of five (37 per cent) of all adults and 42 per cent of those with chronic conditions had skipped medications, not seen a doctor when sick, or foregone recommended care in the past year because of costs - rates well above all other countries," it adds.

"In contrast to the US, patients in Canada, the Netherlands, and the UK rarely report having to forgo needed medical care because of costs."

Patients in New Zealand and Britain had the least confidence of getting top-notch care.

German and US adults had the quickest access to elective surgery.

"In most countries, waits of a year or more were rare; in Canada and the United Kingdom, though, 8 per cent reported waiting that long, and 15 per cent reported waiting six months or more for elective surgery," the report said.

Having a "medical home" - such as an easily reached primary care doctor who co-ordinated other care - seemed to provide the most satisfaction, said Commonwealth vice president Cathy Schoen, who led the study.

- REUTERS

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