"He helped out at the club a lot. We lost funding and he came in and helped us," Ratana's friend, Paul, told Sky News.
Metropolitan Police collect floral tributes at Croydon Custody Centre following the fatal shooting of Matt Ratana. Photo / Getty Images
"He was inspirational - so vibrant, so bubbly, larger than life. He will be a huge loss to the club.
"The man was a machine. He was at training last night from 7 to 9pm. That's the last time I saw him. He was due to retire soon and was looking forward to it."
Police stations across the UK are flying their flags at half-mast and officers also held a minute's silence to honour Ratana.
Our flags at Force HQ and City of Manchester Divisional HQ fly at half mast as a mark of respect for our fallen colleague in #Londonpic.twitter.com/Q4HHx9reyc
He was posted to Charing Cross where he worked as a constable on the streets of the West End and Westminster in various roles.
Later, he worked with the Territorial Support Group and in Hillingdon.
In 2010, he worked as a sergeant in Hackney in the response team and in neighbourhoods, Dick said.
"Five years later, in 2015, he moved to Croydon, where he worked in response, in neighbourhoods, and then our detention command," she said.
"In all, nearly 30 years spent as an uniformed officer serving the public of London."
RIP Sgt Matiu Ratana, 54. Shot dead in the line of duty. New Zealand-born Sgt Ratana worked in @metpoliceuk for nearly 30yrs & was just two months away from retirement. An absolute tragedy. Thank you for your service Matt. RIP. pic.twitter.com/P7VazyVjyd
The suspect was arrested by regular patrolling officers for possession of ammunition and possession of class B drugs with intent to supply in Pollards Hill after a stop and search.
He remains in hospital in a critical but stable condition.
CCTV and body-worn video has been retrieved from the incident and the footage is being reviewed in detail.
The Met is working closely with the Independent Office for Police Conduct.
Dick said speculation about how the incident occurred was unhelpful at this time, but they would establish the facts.
"Every day, the Metropolitan Police arrest several hundred suspects, many of them violent criminals who pose a risk to the public," she said.
"The safety of my officers is a top priority and very close to my heart.
"We are a large, professional, resilient, and very experienced police service.
"As we mourn the loss of a much-loved colleague, senselessly killed, be under no illusion that our resolve to protect the public and to tackle violent crime – whoever may be responsible for it – will be undiminished."
The Independent Office for Police Conduct says the suspect was handcuffed to the rear after he was arrested.
IPOC regional director Sal Naseem said he was transported to Croydon Custody Suite in a police vehicle, then escorted into the building.
"He remained handcuffed to the rear and seated in a holding area in the custody suite," Naseem said.
"His handcuffs remained in place while officers prepared to search him using a metal detector.
"It is at the point that shots were fired resulting in the fatal injuries to the officer and critical injuries to the man."
A non-police issue firearm, which appears to be a revolver, has been recovered from the scene. Further ballistic work will be required.