He says notifications come from a mix of places - victims, friends, neighbours or passers-by - and some even from the perpetrators.
"We're probably only getting about 60 per cent of incidents being reported to us and I want to improve on that, but it's an improvement on five years ago."
Getting people other than the victim to call for help is important, as figures show victims will call police only one in every 20 family violence incidents and sometimes they need somebody else to take that responsibility from them.
"Call us. If you see that, call us, let us go and check that they're safe.
"The biggest thing people can do is to speak out ... because quite often people won't speak out themselves. Allow people around you to have that power."