NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / New Zealand

New Western Bay of Plenty police Retail Crime Unit arrests dozens of prolific thieves

Sandra Conchie
By Sandra Conchie
Multimedia Journalist, Bay of Plenty Times·Bay of Plenty Times·
31 Aug, 2023 06:02 PM6 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Papamoa Plaza centre manager Anne Murphy. Video / Alex Cairns

A new specialist police squad is targeting the worst retail thieves - and has prosecuted more than 50 in three weeks.

The Retail Crime Unit is zeroing in on the most prolific retail crime offenders in the Western Bay of Plenty. It has already laid more than 400 charges and resulted in offenders going to prison.

Some offenders were stealing goods to supply the black market.

The full-time team, comprising a sergeant and five constables, is the first of its kind in the Western Bay and was put together after more than 5000 offences were reported to police last year.

Sergeant Sam Watson heads a new retail crime unit operating in the Western Bay of Plenty police district targeting repeat offenders. 25 August 2023 The Bay of Plenty Times Photo / Alex Cairns.
Sergeant Sam Watson heads a new retail crime unit operating in the Western Bay of Plenty police district targeting repeat offenders. 25 August 2023 The Bay of Plenty Times Photo / Alex Cairns.
Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Senior Sergeant Scott Merritt, who came up with the idea, said the unit, headed by Sergeant Sam Watson, aimed to identify and target offenders causing the most harm to businesses.

“The Retail Crime Unit focus is on a group of recidivist offenders committing a disproportionate amount of these reported offences and causing the most harm to Western Bay of Plenty businesses.”

Merritt said the unit had charged 53 people aged over 18 and filed a total of 423 charges. Most offenders were locals.

He said of the 423 charges, one offender accounted for 41 dishonesty offences.

Advertisement
Advertise with NZME.

Those arrested had been charged with theft offences at retail outlets including shops, supermarkets, large pharmacies, service stations and chain clothing stores.

Merritt said items stolen included food (particularly meat), clothing, footwear, fragrance products, makeup, health-care items, razors, and other items with a higher-dollar value - all estimated to be worth thousands of dollars.

“Many of these offenders were well known to police for similar offending.”

Police were pleased by the unit’s arrest strike rate, Merritt said.

“But this is not about patting ourselves on the back. What it does, is confirm what we had already believed - that is, a small minority of people were committing the majority of these reported offences,’' he said.

“It also highlights how big the issue is for our retailers out there.”

He said the best part of the unit’s work was helping retailers with extra “prevention measures” and the team was spending time speaking to retailers in “high-risk” offender locations.

“There are a variety of tools available to retailers, especially around CCTV security cameras and how that footage is shared among retailers and with the police.”

Merrit said some people the team had charged had received custodial sentences because of their prior criminal history and it was anticipated others before the court may also do so.

Watson said it was “exciting and rewarding” for the team to be able to tell victims that some offenders regularly targeting their stores were now off the streets.

Advertisement
Advertise with NZME.

Inspector Zane Smith said the team’s target was offenders stealing items that police believed were easy to dispose of because there was a “ready market”.

“The quantities of items stolen suggest those arrested were on-selling at least a portion of these items,’' he said.

“Because this unit is focused on a particular crime type in a short period of time, the team have built up a lot of expertise and ability to identity these individuals,” he said.

Smith said a good quality CCTV system and the right shop layout, including eliminating security black spots and not covering shop windows with promotional posters, were some key preventative actions.

“This is about creating an environment where people have no realistic opportunity to hide what they are trying to do when they visit a store.”

“We hope by targeting the right people we can deter them from committing further offences and the fear and risk of apprehension is also increased.”

Advertisement
Advertise with NZME.

Pāpāmoa Plaza centre manager Anne Murphy applauded the move.


Papamoa Plaza centre manager Anne Murphy. Photo / Alex Cairns
Papamoa Plaza centre manager Anne Murphy. Photo / Alex Cairns


“I’m delighted that the police have adopted this strategy as the unit is definitely needed because these types of crimes are on the increase.

“And from time to time we get small groups of people coming through the plaza stealing to order.

“Some of this offending can be quite sporadic but it’s very disheartening for those business owners whose stores get regularly hit, which includes the Stirling Sports Papamoa store.

Advertisement
Advertise with NZME.

She said some offenders were “quite blatant” despite knowing CCTV cameras were operating.

“They show total disregard and disrespect for our retailers who are only trying to protect their livelihoods.”

“We have an excellent relationship with our local police just down the road and excellent CCTV cameras, but significantly reducing the amount of retail crime happening across the district is a huge task.

“Having a dedicated team of police focusing on doing that is fantastic news.”

Stirling Sports Pāpāmoa owner Jarrad Marks said it was ”awesome” to hear about the police’s new approach.

“It’s a huge problem for many businesses. Some offenders are getting quite crafty in the way they carry out their thefts, including two women from Rotorua who stole $200 worth of clothing a couple of weeks ago.

Advertisement
Advertise with NZME.

After they left the store, security tags on the clothing were found in a changing room, he said.

Marks said he believed the dedicated team would help deter many offenders.

“Ninety-nine per cent of those who steal from the store are already known to the police and the response from the senior constable at Pāpāmoa station when we phone or text him is excellent,” he said.

Marks said his business was also a victim of a ram raid in July last year and thanks to a grant under the Retail Crime Prevention Programme he was able to enhance the store’s security measures.

Downtown Tauranga chairwoman Ash Gee also lauded the initiative.

“Anything that assists retail businesses with some of these issues is highly positive and I think this is going to make the city centre feel more safe for our business owners and shoppers.”

Advertisement
Advertise with NZME.
Greerton Village Mainstreet's manager Mahia Martelli. Photo / Supplied
Greerton Village Mainstreet's manager Mahia Martelli. Photo / Supplied

Greerton Village Mainstreet manager Mahia Martelli said this sort of “targeted policing” seemed to be working from the data she had read and the number of arrests made.

Martelli said she had been aware of some recent minor thefts in Greerton Village which was mainly food items and in one case alcohol and would be watching with interest how police dealt with those offenders.

Retail NZ reports the financial impact of this type of offending is $1bn a year in losses.

Sandra Conchie is a senior journalist at the Bay of Plenty Times and Rotorua Daily Post who has been a journalist for 24 years. She mainly covers police, court and other justice stories, as well as general news. She has been a Canon Media Awards regional/community reporter of the year.


Save

    Share this article

Latest from New Zealand

New Zealand

Young woman jailed for Connor Boyd's death to be released on parole

New Zealand

'A lot of fast food': Mum who stole $500k from employer blew most on takeaways

New Zealand
|Updated

'Love you moko': Grieving grandma vows justice for 20yo killed after birthday celebration


Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

Advertisement
Advertise with NZME.

Latest from New Zealand

Young woman jailed for Connor Boyd's death to be released on parole
New Zealand

Young woman jailed for Connor Boyd's death to be released on parole

Kaiya Shute was sentenced to two years and two months' jail but will soon be released.

21 Jul 08:18 AM
'A lot of fast food': Mum who stole $500k from employer blew most on takeaways
New Zealand

'A lot of fast food': Mum who stole $500k from employer blew most on takeaways

21 Jul 08:03 AM
'Love you moko': Grieving grandma vows justice for 20yo killed after birthday celebration
New Zealand
|Updated

'Love you moko': Grieving grandma vows justice for 20yo killed after birthday celebration

21 Jul 07:30 AM


Solar bat monitors uncover secrets of Auckland’s night sky
Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

06 Jul 09:47 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP