Mobile phone issues for some 2degrees customers due to nationwide fault

The telco says the fault is mainly in Auckland. Photo / RNZ

By RNZ

Mobile network company 2degrees says it is aware some customers are experiencing issues with connecting, receiving, or making calls on their mobile devices.

2degrees’ website says a nationwide fault was under repair since about 4am on Thursday morning.

The company said it was sorry for the inconvenience and its technical team was working to resolve the issue quickly.

A spokesman told the Herald: “We have some issues with some calls failing in some regions, mainly Auckland. It’s an intermittent issue, and we are working on a fix as we speak.”

111 calling isn’t impacted, the spokesman said.

He expected the issue to be resolved “soon”.

With reporting by Herald staff.