Online and phone services were offered instead, with clients assured Kawerau staff were still working. However, clients reported feeling “abandoned” by Work and Income NZ at a time when they were most in need of support after an earthquake swarm two weeks ago.
Bryant said a dedicated email address had been set up and clients would be contacted to let them know the office was being re-opened.
“We’d like to thank our contractors who have supported us to rapidly carry out the essential safety work. Other work that does not compromise safety, but still needs to be done, will be carried out at a later time.
“We would also like to thank whānau affected by this two-week closure, for their patience and understanding.”
- Public Interest Journalism funded through NZ On Air
