NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • Deloitte Fast 50
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In

Advertisement
Advertise with NZME.
Home / New Zealand

Household bills 'crippling' Kiwi families, driving more to apply for hardship grants

By Carla Penman
NZ Herald·
31 Jul, 2018 06:38 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

A Mangere mother is more than $200 negative per week after bills and debt payments.

A Mangere mother is more than $200 negative per week after bills and debt payments.

Food, rents, petrol and power bills are getting more expensive, forcing more Kiwi families to take extraordinary measures to keep a roof over their heads.

Over the June 2018 quarter, 321,244 hardship assistance grants were given out, worth $88.1 million, according to the latest figures from the Ministry of Social Development. That compares to 267,374 grants which were paid out for the June 2017 quarter.

From just April to June this year, to add to struggling families' woes, petrol prices rose 3.2 per cent - rising again for Aucklanders on July 1 when the regional fuel tax of 11.5 cents per litre came into force - and food prices rose by 0.8 per cent, with fruit and vegetables rising by 3.1 per cent.

Mangere resident, Angela Douglas, who is unemployed with three kids, is left with nothing when the bills come in each week.

In fact, she's in debt more than $200 per week. She says it's been extremely tough.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"Sometimes with food the kids don't go to school on a Monday because we don't have lunches for them. So you wait till half past six on a Monday till you get paid."

Douglas says her shopping trolley doesn't contain much, mostly 99 cent packets of pasta.

"There's a lot of hotdogs, chicken when it's cheap and a $1 bread from the dairy," she says.

Advertisement
Advertise with NZME.

"We've had to suck it up some weeks and ask for food parcels which have been welcomed and great."

She says it's been a bitterly cold winter.

"Myself and my two sons had two mattresses in the lounge. It was warmer to cuddle up on the mattresses in the lounge."

Work and Income have in the past two weeks provided proper bedding for them, Douglas says.

Discover more

Opinion

Diana Clement: How to avoid crippling debt

04 Aug 05:00 PM
Business

Tenants face 'KFC test' as landlords demand to see bank records

07 Aug 05:00 PM
Politics

Retirement Commissioner steps in on Down Syndrome KiwiSaver case

10 Aug 10:38 PM

But then there's the rodent issue.

"We have mice everywhere but we will one day get to them."

Douglas went to Mangere Budgeting Services Trust for help, and accepts it'll be some time before she gets her debts and bills in order. She is nearly $41,000 in debt to date.

She's far from alone.

Mangere Budgeting Services Trusts' chief executive officer Darryl Evans says he's seen a surge in families asking for food parcels.

Four years ago, he says, when they first started up the food bank they were dishing out 34 food parcels a week. Now, he says, it's more than 40 a day.

Advertisement
Advertise with NZME.

"We've seen families and children. This last year, we've seen a significant growth, 43 per cent increase, in the number of pensioners asking us for food parcels," Evans says.

"One lady that I spoke to recently arrived here visibly upset, crying ... She made a really valid point but it's heartbreaking. She said, 'I can decide today to turn the heater on to have some warmth in my unit or I can afford to eat but I can't afford to do both."

He says they're also seeing a rise in the number of pensioners being given eviction notices because they can't sustain their rentals longer term.

Evans says every time someone walks in the door, they go through what's priority to pay for week-to-week.

"Regrettably rent and food is five, six, seven, eight on the list," he says.

He says the other really sad thing they're seeing more of is a growing number of people coming to them applying for KiwiSaver hardship grants.

Advertisement
Advertise with NZME.

"Just in this centre on average, we're doing 35 to 40 applications a week," he says.

"Nobody is saying we want to take out $5000 to go to Fiji for a fortnight. It's 'we're trying to sustain the tenancy, we're in arrears, we don't want to be evicted. We haven't got enough money to buy the kids' school uniforms and put them in shoes. We haven't got enough to feed ourselves, there's no kai in the cupboard."

And just this week, he says a woman came in wanting to withdraw for the first time.

"She has around $45,000 in KiwiSaver, so she's never had a withdrawal ... It's got to the point where her 16-year-old daughter need to have braces, that's around $6,900 and she has to take a trip to Samoa for the unveiling of her first uncle."

He says they're pulling together her application now and are hopeful IRD will allow it.

"If you need a couple of thousand out of KiwiSaver because you're about to lose your home and your kids are going to be insecure in the knowledge about where they're going to sleep tonight, it makes perfect sense for you to take out your money, which you've saved, early to keep a roof over your kids' heads."

Advertisement
Advertise with NZME.

In a statement, an Inland Revenue spokesperson said the proportion of people making hardship withdrawals from KiwiSaver has been fairly consistent relative to the numbers of people in the scheme over the past few years.

"About 0.4 per cent to 0.6 per cent of total members making a withdrawal."

IRD rejected there being any spike as such this year.

Save

    Share this article

Latest from New Zealand

New Zealand

Young woman jailed for Connor Boyd's death to be released on parole

New Zealand

'A lot of fast food': Mum who stole $500k from employer blew most on takeaways

New Zealand

'Love you moko': Grieving grandma vows justice for 20yo killed after birthday celebration


Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

Advertisement
Advertise with NZME.

Latest from New Zealand

Young woman jailed for Connor Boyd's death to be released on parole
New Zealand

Young woman jailed for Connor Boyd's death to be released on parole

Kaiya Shute was sentenced to two years and two months' jail but will soon be released.

21 Jul 08:18 AM
'A lot of fast food': Mum who stole $500k from employer blew most on takeaways
New Zealand

'A lot of fast food': Mum who stole $500k from employer blew most on takeaways

21 Jul 08:03 AM
'Love you moko': Grieving grandma vows justice for 20yo killed after birthday celebration
New Zealand

'Love you moko': Grieving grandma vows justice for 20yo killed after birthday celebration

21 Jul 07:30 AM


Solar bat monitors uncover secrets of Auckland’s night sky
Sponsored

Solar bat monitors uncover secrets of Auckland’s night sky

06 Jul 09:47 PM
NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP