NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Horrific turbulence on Air NZ flight: 'I thought that might be the end of me'

Lynley Ward
By Lynley Ward
Reporter, NZ Herald·NZ Herald·
19 Jan, 2016 07:53 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

The result of horrific turbulence during dinner service. Photo / Reddit.

The result of horrific turbulence during dinner service. Photo / Reddit.

Passengers on an Air New Zealand flight from Tokyo to Auckland have described the panic and chaos that erupted after the plane encountered horrific turbulence during dinner service.

Passengers screamed as the plane dropped sharply twice without warning and started shaking violently sending wine arcing into the overhead luggage compartments and fully laden food trays littering aisles.

The flight was an hour out of Tokyo when it dropped and started shaking, sending everything up in the air and spraying wine on to the cabin roof.

One passenger, posting on Reddit with username Ollieislame, said the plane was filled with screams.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"It was terrifying actually. I thought that might be the end of me. It was a red-eye flight so we got breakfast at the end of the flight in the morning.

"We were only an hour into the flight. We had a little bump-de-bump at first and then all of a sudden the plane just dropped and started shaking like crazy.

"Then the second drop came. Everything up in the air, wine on the roof. Quite a few screams and general terror."

Another passenger, whose username was falsabaiana, wrote: "A guy did get burned by the tea. This was an hour into a 10-hour flight so you can imagine the smell by the end. Stuff was even spattered on the ceiling. The Air NZ staff deserve a medal."

Advertisement
Advertise with NZME.

The terrifying experience has put some off flying. "I honestly thought the plane was going down," said passenger Rebecca Batten. "It sounded like we had lost an engine. I was drenched with red wine and salad and was sitting two seats away from the man who was burned by the teapot. I had a flight attendant on the ground beside me, clinging to my seat for safety."

Aucklander Dr Phil Clark, travelling with his two young sons and partner, said the flight had left him shaken and he would not be hurrying back into the air.

"All of our drinks went several feet into the air landing either on us or in the aisle. My boys were petrified with the 9-year-old repeatedly saying 'I don't want to die' and 12-year-old clasping his chair, pale with fear, which was extremely upsetting for me as their father."

He said it took many minutes of reassurance and prayer to help his children through the ordeal. His youngest clung tightly to him for the rest of the flight, he said.

Discover more

Travel

Meet Gandalf, the travelling cat

18 Jan 09:00 PM
Airlines

Sacked flight attendant loses battle

19 Jan 02:54 AM

Auckland chef Oliver Philp said it was the most frightening experience he had ever had in the air.

"When it did drop between the food flying everywhere and people screaming it was pretty terrifying," he said.

"It's a bit strange wondering if you're going to die in the next few seconds or not."

He said his partner, who wore his glass of gin for the rest of the flight, clutched tightly to his arm.

He described how everyone started screaming when the plane suddenly dropped and everything that was not secured went flying through the cabin.

"The roof was covered in wine but the floor wasn't in a very good state. It wasn't safe to walk anywhere in bare feet."

Advertisement
Advertise with NZME.

And then the plane suddenly plunged a second time.

"At first people were startled and confused. The terror didn't really set in for most people until the second drop because it doesn't normally happened in twos."

He said cabin staff were very apologetic when passengers were getting off the plane.

"Many crew members came down the passage just apologising. We had the pilot come down to apologise to one of the passengers that did get injured, which was a nice sentiment."

Ms Batten said passengers were traumatised. She was disappointed the captain kept quiet throughout the ordeal.

Another passengers said she was sitting towards the rear of the aircraft.

Advertisement
Advertise with NZME.

"People were screaming, crying and praying.

"Flying food was the least of our worries while we contemplated falling out of the sky into the middle of the Pacific Ocean after two downward plunges, very serious rolling and shaking over 10 minutes of sheer terror."

She said it took nearly 15 minutes for the pilot to bring the aircraft into calmer air.

"The crew members were terrified and the voice over the load speaker was very shaky stating there was no cause for concern yet. Not very reassuring.

"While these are apparently rare occurrences, they are terrifying. Imagine turning to your partner thinking you are saying you love them for the last time."

Weatherwatch forecaster Philip Duncan said turbulence was a rare but scary occurrence.

Advertisement
Advertise with NZME.

Air New Zealand today said Flight NZ90 encountered unexpected, strong turbulence during a meal service, which caused "some catering items to fall from service carts".

Doctors travelling on the flight checked a small number of injured passengers but no further medical treatment was needed once the plane landed in Auckland, she said.

There were 294 passengers and 13 crew on the Boeing 787-9.

Save

    Share this article

Latest from New Zealand

New Zealand

Watch: Major highway blocked by slip, Auckland flights delayed as intense storm strikes

09 May 08:09 AM
Crime

Man's 11-day crime spree targets police by spitting and threatening to kill staff

09 May 08:00 AM
New Zealand

Auckland War Memorial Museum closed to public after asbestos discovery

09 May 07:49 AM

One tiny baby’s fight to survive

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Watch: Major highway blocked by slip, Auckland flights delayed as intense storm strikes

Watch: Major highway blocked by slip, Auckland flights delayed as intense storm strikes

09 May 08:09 AM

Motorists are being warned to expect hazardous driving conditions.

Man's 11-day crime spree targets police by spitting and threatening to kill staff

Man's 11-day crime spree targets police by spitting and threatening to kill staff

09 May 08:00 AM
Auckland War Memorial Museum closed to public after asbestos discovery

Auckland War Memorial Museum closed to public after asbestos discovery

09 May 07:49 AM
'We've had enough': Red Square protest opposes pay equity changes

'We've had enough': Red Square protest opposes pay equity changes

09 May 07:21 AM
Connected workers are safer workers 
sponsored

Connected workers are safer workers 

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP