NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Heartbreak motels: Millions spent to house Rotorua homeless

Carmen Hall
By Carmen Hall
NZ Herald·
27 Aug, 2019 06:00 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

The government is spending millions of dollars putting people up in motels due to Rotorua's housing crisis. Photo / File

The government is spending millions of dollars putting people up in motels due to Rotorua's housing crisis. Photo / File

Motels in Rotorua have earned more than $3.3 million in three months to put up homeless people but some businesses are concerned the city's tourism reputation is taking a battering.

Figures from the Ministry of Housing and Urban Development show the bill for Rotorua motels from April 2019 to June hit $3.36m in 2410 emergency housing grants up from $2.27m and 1852 emergency housing grants in the first quarter of the year.

Data also reveals over the same timeframes the waiting list for state houses has jumped from 240 to 305 applicants with one social agency describing the housing crisis as an ''epidemic''.

Ministry for Social Development clients are staying in more than 20 motels, backpackers and lodges in Rotorua.

Visions of a Helping Hand founder Tiny Deane said there is an housing epidemic in Rotorua at the moment. Photo / File
Visions of a Helping Hand founder Tiny Deane said there is an housing epidemic in Rotorua at the moment. Photo / File
Advertisement
Advertise with NZME.

Visions of a Helping Hand founder Tiny Deane said by his estimation 250 motel rooms in Rotorua were available for homeless families and children and one room could cost $1500 a week.

He said it was affecting the tourism industry as ''people don't want to stay in our motels anymore because they see homeless and they see them doing drug deals''.

''That is the hard facts, these are the people we are dealing with and we are not going to solve the problem overnight.''

But Deane had hope and said agencies including the council had rallied together.

Advertisement
Advertise with NZME.

Deane was also partnering with developers and investors to build more homes in the city.

He anticipated 30 to 40 could be built before Christmas which would help the 46 mothers and their children that were living in Visions of Helping Hand homes - then Deane wanted to clear out the motels.

Discover more

New Zealand

New hope for family of seven living in a tent

17 Jun 07:40 AM
New Zealand

Rents 'skyrocket' while millions is spent on emergency housing

05 Jul 11:16 PM
New Zealand

'Weapons, drugs, violence': Moteliers cop it all

16 Sep 06:14 PM
New Zealand

Housing shortage shock: 3000 households living in motels

11 Sep 05:00 PM

Salvation Army Rotorua Lieutenant Kylie Overbye said living in a motel long-term was stressful and could contribute to diminished mental well-being.

She said the housing situation was ''heartbreaking'' as it was extremely difficult for people to find suitable accommodation.

''They're already constantly dealing with social isolation and trying to deal with their personal issues, and then on top of that when they end up in the position of not knowing where they and their family will lay their head tomorrow or the next day there is an overwhelming dread of uncertainty that comes over them.''

The Salvation Army had five transitional houses which were full of families and was in the process of acquiring six more.

Destination Rotorua chief executive Michelle Templer. Photo / File
Destination Rotorua chief executive Michelle Templer. Photo / File

Destination Rotorua chief executive Michelle Templer said members of the Rotorua tourism industry were concerned about the impact on Rotorua's perception.

But it was encouraging to know ''there are a number of discussions under way focusing on how Rotorua responds to the housing challenge''.

Advertisement
Advertise with NZME.

There were 115 commercial accommodation businesses in Rotorua, she said and ''while access to emergency housing is a national issue, it's not good to see anyone having to live in a motel''.

As at June 2019, there were 115 commercial accommodation businesses in Rotorua.

Rotorua Association of Motels chairwoman and secretary Shelley Hobson-Powell told NewsHub earlier this month she has been assaulted by guests at her motel.

A long list of illegal goods, including a homemade bong, a weapon and synthetics had been discovered in the rooms, as well damage.

Hospitality New Zealand Bay of Plenty regional manager Alan Sciascia said the problem was compounded by people moving to Rotorua and Airbnb.

He said some motels would have made a business decision to take MSD clients as it had families in desperate need of accommodation.

Meanwhile, in Rotorua, there were nearly 1000 homes listed on Airbnb with a lot of homes being converted in locations which previously provided rental accommodation. '

Deputy mayor Dave Donaldson. Photo / File
Deputy mayor Dave Donaldson. Photo / File

Deputy mayor David Donaldson who was the economic development chairman said the council had been grappling with the housing shortage for some time and was working with Housing New Zealand and developers ''to enable quality housing to be built as quickly as possible''.

Unfortunately ''it is what it is and we are a growing population and rental properties are hard to come by''.

Ministry for Social Development regional commissioner Mike Bryant. Photo / File
Ministry for Social Development regional commissioner Mike Bryant. Photo / File

Ministry for Social Development regional commissioner Mike Bryant acknowledged motels were not a long-term solution or ideal for someone with nowhere to live,

''We're trying to help but if it's between sleeping outside, in a car, garage, an overcrowded situation or a motel, we consider the motel preferable. At any given time, there are many families often with high needs and complex situations, waiting for public housing.''

''We know the housing shortage is making life tough for some people all over the country – the Bay of Plenty is no exception.''

A Housing New Zealand spokesman said it owned 652 properties in the Rotorua District and 97.7 per cent were tenanted.

He said the public housing provider had recently invested in six new, one-bedroomed, transportable homes in the city and had a long, positive and productive working relationship with the Rotorua Lakes Council.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from New Zealand

New Zealand

Fatal hit-and-run: Police hunt motorcyclist with full leg tattoo

24 Jun 03:34 AM
New Zealand

'Surreal experience': Matariki rises as sun sets for six weeks in Antarctica's winter

24 Jun 03:32 AM
New ZealandUpdated

OnlyFans footage of woman in bikini drinking from cows condemned by animal rights group

24 Jun 03:05 AM

Kaibosh gets a clean-energy boost in the fight against food waste

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Fatal hit-and-run: Police hunt motorcyclist with full leg tattoo

Fatal hit-and-run: Police hunt motorcyclist with full leg tattoo

24 Jun 03:34 AM

They believe the suspect rode a black and gold Kawasaki motorbike.

'Surreal experience': Matariki rises as sun sets for six weeks in Antarctica's winter

'Surreal experience': Matariki rises as sun sets for six weeks in Antarctica's winter

24 Jun 03:32 AM
OnlyFans footage of woman in bikini drinking from cows condemned by animal rights group

OnlyFans footage of woman in bikini drinking from cows condemned by animal rights group

24 Jun 03:05 AM
Afternoon quiz: Who sang the title song for the latest Bond film, No Time to Die?

Afternoon quiz: Who sang the title song for the latest Bond film, No Time to Die?

24 Jun 03:00 AM
Engage and explore one of the most remote places on Earth in comfort and style
sponsored

Engage and explore one of the most remote places on Earth in comfort and style

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP