NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Heart victims call fire service

Jared Savage
By Jared Savage
Investigative Journalist·NZ Herald·
28 Dec, 2012 04:30 PM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

The Fire Service and the St John Ambulance are joining forces with the creation of a fire appliance that will work as a medical response vehicle.
The Fire Service and the St John Ambulance are joining forces with the creation of a fire appliance that will work as a medical response vehicle.

The Fire Service and the St John Ambulance are joining forces with the creation of a fire appliance that will work as a medical response vehicle.

Rural ambulance crews too far away for medical emergencies, says fire boss

People suffering from heart attacks are ringing 111 to ask for help from firefighters instead of an ambulance because the response is quicker in some rural parts of New Zealand.

Volunteer firefighters have been called out to help single-crewed ambulance officers lift heavy patients or drive the ambulance in non-urgent cases. Medical calls make up 9 per cent of the workload for fire crews - meaning it has nearly doubled in the past decade - as ambulance services struggle to keep up with demand.

The pressure has led to plans for a prototype "Fire-Ambulance" to be trialled in mid-2013, which will weigh seven tonnes and be as long as a traditional fire truck.

The design will have a space for two people in the cab, pump and fire equipment stored in the middle and room for a single stretcher clinic in the back with seating for two more crew.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

National Commander Paul Baxter said in October that the "fire-ambulance" may be of more practical use to volunteer brigades for which most of their calls are medical emergencies. "We believe it will provide the patients with an appropriate and more comfortable treatment space and give the firefighters easier access to their medical equipment and supplies. It will also be a relatively safe environment for the patient until an ambulance or helicopter can arrive to take them to hospital."

Since the announcement the Fire Service has released documents about the medical emergency workload to the Weekend Herald under the Official Information Act.

Mr Baxter said the submission to a health select committee inquiry into ambulance provision in 2007 was a good summary of the Fire Service's position. The inquiry led to the creation of the National Ambulance Sector Organisation and Government funding for an extra 100 paramedics.

The same year St John and the Fire Service signed a memorandum of understanding in which St John can dispatch "first responder" fire trucks from 32 brigades to emergencies when there are no available ambulances.

Advertisement
Advertise with NZME.

This was in response to the fact that the number of medical calls for firefighters doubled to more than 4600 between 2004 and 2007. That figure has increased to more than 6000 - 9 per cent of the workload.

In the 2007 inquiry submission released to the Herald, Fire Service chairwoman Dame Margaret Bazley said the true figure could be much higher because calls to help ambulance staff lift patients did not go through the 111 system.

She said fire crews had always worked closely with ambulance staff in emergency situations, such as a car accident, but were increasingly being asked to respond to medical emergencies such as heart attacks.

"Most worryingly, the public in some communities where the ambulance service has relocated - perhaps as much as half an hour away - have taken to calling 111 and asking for the Fire Service, in the knowledge they will get a prompt response."

Discover more

New Zealand|crime

Man charged after blaze guts home

14 Dec 12:52 AM
New Zealand

Volunteer firefighter's secret arson conviction

19 Dec 01:19 AM
New Zealand

Fire Service justifiably dismissed fireman who couldn't climb ladders

20 Dec 04:21 AM
New Zealand

Four taken to hospital after inhaling fumes

21 Dec 04:02 AM

Dame Margaret also felt strongly about volunteers called to assist single-crewed ambulance staff to lift heavy patients or drive the ambulance if need be. She said these were planned transfers, often arranged days in advance, which was a commercial operation for St John.

"We will always respond. We're concerned because we believe it's symptomatic that ambulance isn't always able to respond, but the reality is in a country like ours, particularly when we get into remote, small towns, it makes common sense for the Fire Service to do this," Dame Margaret told the committee. "And it may well be in the future Fire Service will always provide the service in those very small towns and, likewise, it may well be in the future that we see fire trucks up and down the streets, getting to people with heart attacks in that golden five minutes or so, when an ambulance isn't close by."

The Herald revealed in September that ambulances will no longer be sent to minor 111 calls as part of sweeping changes to help stem St John's $15 million-a-year loss. Under the new system, "non-urgent" 111 calls will include abdominal pain, allergies, animal bites, assaults, back pain, falls, headaches, exposure to cold, lacerations, and feeling sick.

Such calls will be redirected to a GP or other health care, or a St John officer will be sent in a car - not a double-crewed ambulance.

An increasing number of elderly people with chronic illnesses has paramedics struggling to cope with an annual 4.5 per cent increase in demand. Last year, the ambulance service received a record 337,000 emergency callouts. Response times to 111 callouts have also deteriorated - particularly in urban areas - and will continue to do so unless the service's cash shortage is addressed by the Ministry of Health and ACC, said St John operations manager Michael Brooke.

"There's a brick wall coming," he said in September. "But that's true of the health sector in general."

Advertisement
Advertise with NZME.

Of the "fire ambulance", he said keeping volunteers in remote and rural regions was difficult and the joint venture would make it easier to provide high-quality emergency cover.

Joining forces

• A combined fire-ambulance vehicle like the one pictured above is expected to be on New Zealand roads by the middle of next year

• The fire-ambulance is designed mainly for rural communities, where ambulances are often scarce

• Fire crews already respond to about 6000 medical calls a year - 9 per cent of their workload

Save

    Share this article

Latest from New Zealand

New Zealand

Two Aucklanders win $500,000 in Lotto, Powerball rolls over to $12m

31 May 09:08 AM
New Zealand

'Try-hard idiots': Police Minister blasts ‘cowardly’ boy racers ahead of Tauranga 'invasion'

31 May 07:45 AM
New Zealand

'Community have their eyes': Police recover stolen pounamu

31 May 06:06 AM

Gold demand soars amid global turmoil

sponsored
Advertisement
Advertise with NZME.
Recommended for you
Watch: Liam Lawson gifted Whittaker's chocolates by Kiwi F1 fan
Sport

Watch: Liam Lawson gifted Whittaker's chocolates by Kiwi F1 fan

31 May 10:18 AM
Two Aucklanders win $500,000 in Lotto, Powerball rolls over to $12m
New Zealand

Two Aucklanders win $500,000 in Lotto, Powerball rolls over to $12m

31 May 09:08 AM
Inside Nigeria's deadly floods: A community's struggle to find the missing
World

Inside Nigeria's deadly floods: A community's struggle to find the missing

31 May 08:58 AM
Hurricanes save best for last to secure fourth seed for playoffs
Super Rugby

Hurricanes save best for last to secure fourth seed for playoffs

31 May 08:58 AM
'Try-hard idiots': Police Minister blasts ‘cowardly’ boy racers ahead of Tauranga 'invasion'
New Zealand

'Try-hard idiots': Police Minister blasts ‘cowardly’ boy racers ahead of Tauranga 'invasion'

31 May 07:45 AM

Latest from New Zealand

Two Aucklanders win $500,000 in Lotto, Powerball rolls over to $12m

Two Aucklanders win $500,000 in Lotto, Powerball rolls over to $12m

31 May 09:08 AM

Check the numbers from tonight's draw to see if you are in the money.

'Try-hard idiots': Police Minister blasts ‘cowardly’ boy racers ahead of Tauranga 'invasion'

'Try-hard idiots': Police Minister blasts ‘cowardly’ boy racers ahead of Tauranga 'invasion'

31 May 07:45 AM
'Community have their eyes': Police recover stolen pounamu

'Community have their eyes': Police recover stolen pounamu

31 May 06:06 AM
Couple's renovation dream almost derailed by court's error in $8k window dispute

Couple's renovation dream almost derailed by court's error in $8k window dispute

31 May 06:00 AM
Explore the hidden gems of NSW
sponsored

Explore the hidden gems of NSW

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP
search by queryly Advanced Search