NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • All Blacks
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Hack attack puts health details of one million New Zealanders at risk

David Fisher
By David Fisher
Senior writer·NZ Herald·
5 Oct, 2019 02:48 AM5 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Vanda The God claimed credit for a global cyber attack which may have claimed health data in New Zealand. Photo / File
Vanda The God claimed credit for a global cyber attack which may have claimed health data in New Zealand. Photo / File

Vanda The God claimed credit for a global cyber attack which may have claimed health data in New Zealand. Photo / File

The hack that placed in jeopardy the medical details of a million people went unnoticed for three years.

The Ministry of Health is in the dark over what - if anything - was taken in the cyber attack.

It has emerged the hack that put people's information at risk was only discovered during checks carried out after a hacktavist attack which defaced a website.

Investigations by the National Cyber Security Centre then discovered other intrusions, including one in 2016 involving a "sophisticated" attack that exposed people's personal data back to 2002.

READ MORE
• NZ Institute of Directors' website defaced by hacker, passwords at risk
• Capital One hacker bragged about her exploits on social media
• Treasury hacking: The time I hacked WINZ - Keith Ng
• Budget 2019: Govt sets aside funds for new cyber security strategy

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

The hack successfully targeted systems at Tū Ora Compass Health, which provides data services to Think Hauora and patient services to Cosine, Te Awakairangi Health Network and Ora Toa.

There are about 648,000 people in the areas covered by the groups, although the number of those affected could be up to one million when counting those who had died or moved.

Analysis by the Government Communications Security Bureau's (GCSB) National Cyber Security Centre (NCSC) identified Tu Ora Compass Health had been subject to four instances of malicious cyber activity, involving the exploitation of publically known web server vulnerabilities. Two of those compromises dated back to 2016.

Advertisement
Advertise with NZME.

Government Communications Security Bureau Director General Andrew Hampton said one of the 2016 attacks came from "sophisticated cyber actors".

He said the analysis by the cyber security centre of that attack "indicates that patient information was accessible to the cyber actors".

He said there wasn't enough historical information kept on Tu Ora's network to work out what, if anything, was taken.

"We believe it is likely that data was accessed or taken," he said.

Discover more

Media and marketing

Cyber attacks double in last three months

18 Sep 08:48 PM
New Zealand|politics

Govt ministry hit with 180 million hacking attempts

28 Jun 05:00 PM
Retail

Sephora customers' data surfaces on the dark web

02 Aug 12:26 AM
Business

NZ Institute of Directors' website defaced by hacker, passwords at risk

05 Aug 10:07 PM

He said the two recent examples were "web site defacement" which was the work of those motivated by hacktivism.

Director-General of Health Dr Ashley Bloomfield said the National Cyber Security Centre had been working with health authorities on the hack since it was discovered in early August.

He said a decision had been made to not tell the public while effort went into checking how vulnerable other systems were, and while trying to discover if any data had actually been taken.

He said the review of health-related systems had since found three district health boards vulnerable to cyber attack.

He said the review from mid-September aimed to discover further vulnerabilities and was ongoing.

It would include all health boards and public health organisations.

Advertisement
Advertise with NZME.

He said he was unsure the extent to which the Government Communications Security Bureau's Cortex security system was in place across district health boards. He said public health organisations were not covered.

The review identified four hacks: two by cyber "hacktavists" such as Vanda The God, and two others by more "sophisticated" parties.

Cyber attacks tend to be divided between state-sponsored intrusion, criminal enterprises and cyber activists.

Bloomfield did not have further details about the "sophisticated" attack.

The Ministry of Health said the data at risk included who is enrolled at which medical centre, their National Health Index Number, name, date of birth, ethnicity and address. It could also include clinical information for health promotion, such as smoking status, for managing chronic conditions like diabetes, or to deliver services.

Tū Ora Compass Health chief executive Martin Hefford said the August 5 hack was part of a "global cyber incident" which led to an investigation revealing the earlier attacks from 2016 through to March 2019.

Advertisement
Advertise with NZME.

"We don't know the motive behind the attacks. We have laid a formal complaint with police and they are investigating.

"We cannot say for certain whether or not the cyber attacks resulted in any patient information being accessed. Experts say it is likely we will never know. However, we have to assume the worst and that is why we are informing people."

Hefford said Tū Ora held data on people going back to 2002 from the Wellington, Wairarapa and Manawatu regions.

Anyone enrolled at a medical centre during that time period could be affected, it said.

The information at risk did not include GP notes, which were held by individual medical centres.

"While this was an illegal attack by cyber criminals, it was our responsibility to keep your data safe and I am very sorry we have failed to do that.

Advertisement
Advertise with NZME.

"While we have no evidence that patient data was accessed, we encourage you to be vigilant to unusual online requests."

News of the hack prompted hacktavist group Vanda The God, which claimed responsibility for the August defacement, to claim: "Yes I'm Have 1 million datas PHO Zealand."

The NCSC said it was highly unlikely the group had anything to sell.

National Party health spokesman Michael Woodhouse said Minister of Health David Clark had to reassure the public about the security of their information held on government systems.

"This cyber security breach may have seen information about the mental health, sexual health and other private enrolment information of several thousand past and present patients of practices with Tū Ora Compass PHO accessed and in criminal hands. This is an extremely serious and concerning breach."

• An information line has been set up to help those who may be at risk. It is 0800 499 500 or 06 9276930 for those calling from overseas.

Advertisement
Advertise with NZME.
Save

    Share this article

Latest from New Zealand

New Zealand

Vege tips: Winter, time for onions and strawberries

21 Jun 05:00 PM
New Zealand

'He was trying to kill me': Bus driver punched and choked in Tauranga

21 Jun 05:00 PM
New Zealand

The ABCs of wool in 1934

21 Jun 05:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.
Recommended for you
Crusaders claim Super Rugby Pacific title
Super Rugby

Crusaders claim Super Rugby Pacific title

21 Jun 08:57 AM
Night market horror: Two critically injured in serious incident, police hunt offender
New Zealand

Night market horror: Two critically injured in serious incident, police hunt offender

21 Jun 08:09 AM
In the money: Two winners in tonight’s $30 million Powerball draw
New Zealand

In the money: Two winners in tonight’s $30 million Powerball draw

21 Jun 08:02 AM
Understrength Panthers stun Warriors
Warriors

Understrength Panthers stun Warriors

21 Jun 07:34 AM
'Advance terror attacks': Israeli navy strikes Hezbollah site
World

'Advance terror attacks': Israeli navy strikes Hezbollah site

21 Jun 06:55 AM

Latest from New Zealand

Vege tips: Winter, time for onions and strawberries

Vege tips: Winter, time for onions and strawberries

21 Jun 05:00 PM

OPINION: Kem Ormond is busy with onion seed trays & preparing the ground for strawberries.

'He was trying to kill me': Bus driver punched and choked in Tauranga

'He was trying to kill me': Bus driver punched and choked in Tauranga

21 Jun 05:00 PM
The ABCs of wool in 1934

The ABCs of wool in 1934

21 Jun 05:00 PM
Three bidders confirmed for Northland Expressway PPP

Three bidders confirmed for Northland Expressway PPP

21 Jun 05:00 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP
search by queryly Advanced Search