NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Budget 2025
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & TΕ«rangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • ManawatΕ« - Whanganui
    • All ManawatΕ« - Whanganui
    • Whanganui
    • Palmerston North
    • ManawatΕ«
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Good morning! It's your 1.32am Civil Defence alert test

Newstalk ZB
3 Oct, 2017 05:45 PM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber? Β Sign in here

Listening to articles is free for open-access contentβ€”explore other articles or learn more about text-to-speech.
β€Œ
Save

    Share this article

An early morning text from Civil Defence has made many grumpy today.

An early morning text from Civil Defence to thousands of Kiwi cellphones has made many grumpy today.

Even more confusing and aggravating was picking up the phone and learning the first message at 1.32am was "just a test" of the emergency alert system.

But it didn't stop there, and people reported receiving several messages until 2am. Civil Defence has since apologised and assured people it won't happen again.

One blurry-eyed Herald reader wrote to the newsroom at 2.05am: "Hi why are Civil Defence testing their txt messaging system between 1.30am and 2.00am?? I jus receive 3 messages', they wrote.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Another emailed in shortly after.

"Why am I receiving Emergency Mobile Alert test messages between 1.30am and 2am?

"After the third message blared away I've turned emergency alerts off in the hope I might not get woken again. Is this the desired result of your testing?"

Twitter was also flooded with tweets from angry users.

Advertisement
Advertise with NZME.

Is NZ Civil Defence waking the entire phone-carrying population of NZ at 1.30 am, or just me and my partner? Heart still racing. Grrrr! pic.twitter.com/1PJ4NkftXX

— Greg O'Beirne (@gobeirne) October 3, 2017

And again at 149. Wife is awake angry and blaming me. If it happens a 3rd time there will be a genuine Civil Defence Emergency in Cashmere

— π”Έπ•Ÿπ•₯π•™π• π•Ÿπ•ͺ π”Ήπ•’π•£π•œπ•–π•£ (@Beakmeister) October 3, 2017

Hi everyone. Apologies to those of you who have received tests for Emergency Mobile Alerts at an inconvenient hour.

— National Emergency Management Agency (@NZcivildefence) October 3, 2017

Civil Defence tweeted at 3am - hopefully not waking those who had just got back to sleep - apologising to those who received the alert at an "inconvenient hour".

We have looked into it, and will make sure all testing happens in daylight hours from now on.

— National Emergency Management Agency (@NZcivildefence) October 3, 2017

It tweeted again that it in future it would send the test texts out "during daylight hours from now on".

Director of the Ministry of Civil Defence and Emergency Management Sarah Stuart-Black told Newstalk ZB the test text messages were sent to the public "in error" for which she apologised.

"A set of three text messages were sent to the public in error when they were supposed to be restricted to a contained testing environment and the result has been that many New Zealanders were woken from their sleep at 1.30am and would have received up to three messages.

"It is completely unacceptable and I take full responsibility and certainly apologise to every person that was woken by the messages."

Stuart-Black said the texts were sent by the provider of the technology who is based in Europe. She has vowed the mistake will not happen again.

"There was something in the system that hadn't restricted it to just in that testing environment so it went to the wider public so I have sought assurances that safeguards are put in place so that this doesn't happen again."

She accepted that the noise made by the text alerts was no ordinary text message sound.

"I know it would have been alarming to have been woken like this. It's not a normal text message sound. It's designed to make a noise that really gets your attention and for that reason it would have given people a real fright being woken from a deep sleep by such a noise not understanding what the purpose of this was."

The alerts would have only been on Vodafone mobiles, she said, but stressed that it wasn't the company's fault.

Advertisement
Advertise with NZME.

She said the emergency mobile alerts, which are due to be launched before the end of the year, are a "potentially life-saving alerting system" and she hoped it wouldn't discourage the public.

"I would hope not. This is a really amazing piece of technology and we are putting it in place to make sure New Zealanders are safe to make sure that they have information either just before an emergency happens or during emergencies so they can keep themselves and their families safe."

The apology is likely cold comfort to those already reaching for their second coffee of the day.

Save

    Share this article

Latest from New Zealand

New ZealandUpdated

Killer's jail sentence quashed due to critical letter error

20 May 07:00 PM
New Zealand

Truck breaks down on Canterbury bridge, blocks off SH1 southbound

20 May 06:55 PM
New Zealand

'It's a saving of $838': Costco's butter frenzy sparks 750km trips

20 May 06:53 PM

The Hire A Hubby hero turning handyman stereotypes on their head

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Killer's jail sentence quashed due to critical letter error

Killer's jail sentence quashed due to critical letter error

20 May 07:00 PM

Daniel Rikiti's sentence for running over and killing Richie Martin is quashed.

Truck breaks down on Canterbury bridge, blocks off SH1 southbound

Truck breaks down on Canterbury bridge, blocks off SH1 southbound

20 May 06:55 PM
'It's a saving of $838': Costco's butter frenzy sparks 750km trips

'It's a saving of $838': Costco's butter frenzy sparks 750km trips

20 May 06:53 PM
NZ Retail Growth, Hospital Voucher Crisis, and Trolley Troubles | NZ Herald News Update

NZ Retail Growth, Hospital Voucher Crisis, and Trolley Troubles | NZ Herald News Update

Gold demand soars amid global turmoil
sponsored

Gold demand soars amid global turmoil

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • Β© Copyright 2025 NZME Publishing Limited
TOP