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Home / New Zealand

Flood-affected Rotorua residents returning home

Rotorua Daily Post
12 Aug, 2018 09:45 PM3 mins to read

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Residents of some of the 94 homes issued with insanitary notices after the April 29 floods in Rotorua are starting to return home.

More than three months on from the severe weather event which saw houses in Rotorua flooded, a majority in Ngongotaha, Flood Recovery Office navigators are still helping those who were affected, according to a statement on the Rotorua Lakes Council website.

Out of the 94 homes which were issued with insanitary notices, 20 have had the notices lifted, with another 20 expected to be lifted within the coming weeks.

Read more: Rotorua floods: Independent panel continues review
Rotorua floods: State of Emergency declared in Ngongotaha
Rotorua floods: Independent review into flooding launched

The navigators have been providing flood-affected residents with a wrap-around service offering them one-on-one support and linking them to key agencies and resources both within Rotorua Lakes Council and externally.

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Recovery manager Paula Meredith said in the statement the kaiārahi (navigators) were tactful and respectful to everyone's different situation.

"They have developed a great set of skills and have helped people through very tough and stressful situations."

The kaiārahi have a list of nearly 1000 residents who they have been in contact with, and 475 of those cases have now been closed.

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Meredith said people who still needed help could contact the Flood Recovery Office on 0800 020 001.

Residential Advisory Service support was also available to help with insurance issues on 0800 777 299.

The team in the Flood Recovery Office is also putting together welcome home packs for those returning home. Businesses that would like to be involved can contact Linda Johnston on linda.johnston@rotorualc.nz.

Flooding in Rotorua. Cormac Davis, 12, .  Moncur Dr. Photo/Ben Fraser
Flooding in Rotorua. Kuirau Park.  Photo/Ben Fraser
Flooding in Rotorua. Rotorua Boys' High School. Photo/Ben Fraser
Flooding in Rotorua. Tony McClaughlin. Moncur dr.  Photo/Ben Fraser
Flooding in Rotorua. Bryce Morrison. Waikite clubrooms. Photo/Ben Fraser
Flooding in Rotorua. Tarewa Rd. Photo/Ben Fraser
Flooding in Rotorua. Lake Rd. Photo/Ben Fraser
Flooding in Rotorua. Kaylee Browne outside her home on Lake Rd. Photo/Ben Fraser
Flooding in Rotorua. Lakefront.  Photo/Ben Fraser
Flooding in Rotorua. Tarewa Rd.  Photo/Ben Fraser
Flooding in Rotorua. Te Ngae Rd. Photo/Ben Fraser
Flooding in Rotorua. Byron Grove. Photo/Ben Fraser
Flooding in Rotorua. Kaylee Browne inside her home on Lake Rd. Photo/Ben Fraser
Flooding on Pioneer Rd in Ngongotaha.  Photo/Ben Fraser
Flooding on Pioneer Rd in Ngongotaha. Photo/Ben Fraser
Flooding on Pioneer Rd in Ngongotaha. Photo/Ben Fraser
Flooding on Western Rd.  Photo/Ben Fraser
Flooding on Pioneer Rd. Photo/Ben Fraser
Flooding on Pioneer Rd.  Photo/Ben Fraser
Flooding at the Agrodome.   Photo/Ben Fraser
Flooding at Agrodome. Photo/Ben Fraser
Flooding on Elizabeth St.   Photo/Ben Fraser
Flooding on Elizabeth St.   Photo/Ben Fraser
Savannah Rogers, 11. Flooding in Ngongotaha. Photo/Stephen Parker
Savannah Rogers, 11. Flooding in Ngongotaha. Photo/Stephen Parker
Brooke Ellis with her children Lexus Rogers, 8, and Savannah Rogers, 11. Flooding in Ngongotaha. Photo/Stephen Parker
Elke Semple. Life Pharmacy. Flooding.Photo/Stephen Parker
Civil Defence controller Bruce Horne, Minister of Civil Defence Kris Faafoi and Rotorua Mayor Steve Chadwick at a press stand up in Ngongotaha. Photo/Stephen Parker
Debbie Parry, right and Alison. Flooding in Ngongotaha.  Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Troy Parry. Flooding in Ngongotaha. Photo/Stephen Parker
Flooding in Ngongotaha. Photo/Stephen Parker
Heidi Te Are. Flooding in Ngongotaha. Photo/Stephen Parker
Jenny Pollard beside her caravan which had been moved by flooding in Ngongotaha. Photo/Stephen Parker
John Healey's flooded house in Ngongotaha. Photo/Stephen Parker
John Healey's flooded house in Ngongotaha. Photo/Stephen Parker
Flooding clean-up in Ngongotaha. Alex Cookson and Glenn Armstrong. Photo/Stephen Parker
Craig Kusabs, left, and Colin Tremain. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep. Photo/Stephen Parker
Matt Ward at his property in Paradise Valley. Flooding clean-up. Photo/Stephen Parker-
Colin Tremain, left, and Craig Kusabs. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep. Photo/Stephen Parker
Daniel Voss. Flooding clean-up in Ngongotaha. Photo/Stephen Parker -
Kjell and Rebecca Gudmundsen. Flooding clean-up in Ngongotaha. Photo/Stephen Parker
Peter Spencer says this drain should have been clearing water, instead it's where the flood waters came from. Flooding clean-up in Ngongotaha. Photo/Stephen Parker
Craig Kusabs, left, and Colin Tremain. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep.Photo/Stephen Parker
Flooding clean-up on Brookdale Drive in Ngongotaha. Photo/Stephen Parker
Craig Kusabs, left, and Colin Tremain. Tumunui tomo that formed on farmland. The hole on Tumunui South Farm is 200m long and 20m deep. Photo/ Stephen Parker
Steve Brake says he wouldn't consider living anywhere else.  Photo/Ben Fraser
Miriam Hewson says the family doesn't expect to be back in their Oakland Pl house till summer.  Photo/Ben Fraser
Male lion Xander had a bit of fun in his enclosure's new water feature, leaping to an "island" at Paradise Valley Springs. PHOTO / SUPPLIED
Rotorua Duck Tours help.
Medical Officer of Health for Toi Te Ora Public Health Dr Phil Shoemack, (right), and Acting Civil Defence controller Bruce Horne have delivered a flood recovery update from the Rotorua Lakes Council .

Image 1 of 61: Flooding in Rotorua. Cormac Davis, 12, . Moncur Dr. Photo/Ben Fraser

Meredith said one thing which had come to light was the amount of community spirit in the wake of adversity.

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"We have heard so many heart-warming stories of people helping complete strangers and communities coming together to help both individuals and families.

"It is great to hear about how people have helped each other cope and get through," she said.

To help lift the financial burden, the Mayoral Manaakitanga Fund was set up and so far 59 applications for funding have been approved with nearly $50,000 given to affected residents.

More than $57,000 has been donated and applications are still being received daily.

Meanwhile, council stormwater maintenance staff are still clearing drains and repairing minor damage. Flood gates are being installed on the stormwater outfalls along the Ngongotahā Stream.

Other improvement works have also been identified.

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Mayoral Manaakitanga Relief Fund:

Applications:

Application forms and Terms of Reference can be found on the Rotorua Lakes Council website here.

Details for donations:

Account name: Mayoral Manaakitanga Relief Fund
Account number: 02-0412-0234516-006
How: Direct credit or in person at Rotorua Lakes Council building
Details: No specific statement details are needed

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