"We get a lot of this sort of thing happening around here over the years. They come here because we are old people."
She said not enough was being done to keep residents secure.
"We have got no security here anymore, no one looks after us - we have to look after ourselves, but we are retirees not security guards."
Mark Cumming, a former manager of the facility, when it was run by the now defunct Manukau City Council, said standards had slipped since the authorities amalgamated.
"These people are like my grandparents and I still check in on them sometimes. This woman was robbed in her sleep. It's awful, the council should be looking after them and there should be CCTV and security patrols."
Auckland Council community facilities general manager Kevin Marriott said a meeting was held with residents today to provide support.
"We're working with relevant agencies on this matter," he said.
"Security measures on site at these council housing units include perimeter fencing, security lighting and screen doors. Our staff actively work with police and local partners to arrange security patrols, build community resilience and improve security awareness among residents."
Ormiston Police Senior Sergeant Lyon Dunn said the incident was being investigated.
He said work was done with Auckland Council to provide security and education to residents at pensioner flats.
"I don't think there is a major issue in the area but there have been some minor incidents
"We do work with the council with crime prevention advice."
Yesterday, police revealed a 35-year-old Manurewa woman was facing 10 charges - six for burglary - after allegedly tricking elderly people into letting her into their homes and stealing from them.
Waitemata Police are still looking for a man who posed as a council worker in Glen Eden last month and coaxed an elederly woman into letting him in to check her water.
He stole the woman's bank cards, and rung from a blocked number shortly after pretending to be her bank and attempted to obtain her personal information.
