NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

E-scooters let loose on Auckland roads with little evidence about safety, says council paper

Bernard Orsman
By Bernard Orsman
Auckland Reporter·NZ Herald·
1 Sep, 2019 05:27 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

E-scooter crash victims are arriving at hospitals with the sort of traumatic, multiple injuries associated with car crashes. Photo / Herald

E-scooter crash victims are arriving at hospitals with the sort of traumatic, multiple injuries associated with car crashes. Photo / Herald

Auckland Council lacked evidence about safety matters when Lime e-scooters were launched in the city, according to a briefing paper from council chief Stephen Town.

The revelation comes only days after the publication of a New Zealand Medical Journal study which found e-scooter crash victims are arriving at hospitals with the sort of traumatic, multiple injuries associated with car crashes.

It also coincides with a crusade by Auckland Transport and the Government to tackle road safety and reduce the number of deaths and serious injuries.

The findings have prompted the authors of the study to issue a warning to the public and policymakers about the potential dangers of riding e-scooters.

Surgeons in Auckland are operating on more e-scooter users than on motorbikes, and the public health costs are starting to mount.

Advertisement
Advertise with NZME.

In the first detailed look at the public health cost of e-scooter crashes, University of Auckland researchers looked at acute operations at Auckland City Hospital between October 15, when Lime launched in Auckland, and February 22, when the company's license was temporarily suspended over safety concerns.

Of 708 acute orthopaedic operations at the hospital, 98 of which related to wheeled vehicles (excluding cars), 23 operations were for e-scooters riders, 34 for bicycles, 20 for motorbikes, 11 for skateboards and 10 for mopeds.

"E-scooters appear to pose an increased risk compared to other wheeled vehicles; likely due in part to the speeds possible and their inherent instability," the study said.

Advertisement
Advertise with NZME.
Auckland Council chief executive Stephen Town presented the paper on safety issues to councillors last November. Photo / Herald
Auckland Council chief executive Stephen Town presented the paper on safety issues to councillors last November. Photo / Herald

A paper released to the Herald under the Official Information Act contains the advice and options presented by Town to Mayor Phil Goff and councillors on November 1 last year to mitigate safety issues for rental e-scooters

A high-level analysis about the pros and cons around safety said there was a "lack of evidence to inform decisions" and potential gaps in infrastructure and legislation, including no requirement to wear helmets and rules about use in cycle lanes.

Discover more

New Zealand

Lime to roll out additional safety measures days after man's e-scooter death

26 Jun 01:50 AM
New Zealand

Council employee badly injured on Lime scooter before licence issued

11 Jul 03:00 AM
Business

New Lime rules could restrict operating hours

28 Jul 08:49 PM
New Zealand

'As bad as car-crash trauma': The mounting injuries of e-scooters

29 Aug 02:00 PM

The paper said safety is a key priority but council only had anecdote and little evidence of the extent of safety incidents between e-scooters, pedestrians and vehicles.

In the first week of the launch there were about 40,000 trips and 14 mainly minor injury claims reported to ACC, compared to 32 injury claims for push scooters in Auckland and Christchurch, the paper said.

It said staff advised in the short term to implement a safety communication and education campaign immediately, noting a downside was criticism at council and Auckland Transport "for not taking stronger action to address safety concerns".

Debra Christensen, sporting head injuries, after she was hit and knocked out by a Lime scooter rider, as she was getting off a bus, near Auckland's Victoria Park, Auckland in June. Photo / Herald
Debra Christensen, sporting head injuries, after she was hit and knocked out by a Lime scooter rider, as she was getting off a bus, near Auckland's Victoria Park, Auckland in June. Photo / Herald

"Reducing rental e-scooter maximum speeds, reducing the number of e-scooter rentals and revoking the pilots are not advised at this stage," said the paper, which said it was important to support new modes of transport.

Council director of regulatory services Craig Hobbs defended the council decision not to implement stricter safety measures earlier, saying e-scooters are relatively new globally and in New Zealand and there is still a lot to learn and how council might influence or manage use.

He said the council has licensed scooter companies and worked with operators on safety initiatives.

Advertisement
Advertise with NZME.

"While we have no legal or regulatory ability to limit speed or impose rules on the wearing of helmets, our recent trial has included more stringent requirements on maintenance, safety and risk management," said Hobbs, saying all three operators have implemented low speed zones.

The trials for e-scooter rentals ends on October 31 when council will evaluate the year-long trials alongside other research, meeting with interest groups and talking with other councils and Government to look at options for the future.

Lime NZ public affairs manager Lauren Mentjox did not directly answer questions about the researchers' findings, but said the company encouraged safe riding through education, design and the speed limits agreed on with Auckland Council.

The NZ Transport Agency(NZTA) is responsible for managing the Road User Rule, which governs how e-scooters are used on the roads, while police are responsible for enforcing these road rules.

Current rules for e-scooters do not require riders to wear helmets but do require them to ride "in a careful and considerate manner", according to an NZTA spokesman.

This included giving way to pedestrians and mobility scooters, not riding at hazardous speeds and - if on the road - then riding as far left as possible.

People are advised to wear helmets when riding e-scooters but current rules do not require it. Photo / Herald
People are advised to wear helmets when riding e-scooters but current rules do not require it. Photo / Herald

NZTA safety tips for e-scooter use

• Be as safe as possible and be aware of cyclists, other road users and pedestrians who may not hear you approaching.

• NZTA strongly recommends e-scooter riders wear helmets.

• E-scooter riders who do use the road rather than the footpath, are required to keep as far to the left as is practicable for their safety and the safety of others.

• Anyone riding dangerously on any part of the footpath, cycle lanes or road may be subject to police.

Save

    Share this article

    Reminder, this is a Premium article and requires a subscription to read.

Latest from New Zealand

New Zealand

'A let-down': Iwi challenges DoC, minister over ski field deals

18 Jun 09:18 AM
New Zealand

Police investigating after body found in Christchurch carpark

18 Jun 09:17 AM
New Zealand

Numbers revealed for tonight's $25m Powerball jackpot

18 Jun 08:23 AM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'A let-down': Iwi challenges DoC, minister over ski field deals

'A let-down': Iwi challenges DoC, minister over ski field deals

18 Jun 09:18 AM

They allege the Crown ignored Treaty obligations by not engaging with them.

Police investigating after body found in Christchurch carpark

Police investigating after body found in Christchurch carpark

18 Jun 09:17 AM
Numbers revealed for tonight's $25m Powerball jackpot

Numbers revealed for tonight's $25m Powerball jackpot

18 Jun 08:23 AM
Premium
Has Tory Whanau's experience put women off running for mayor?

Has Tory Whanau's experience put women off running for mayor?

18 Jun 07:26 AM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP