"We have struggled at times to deliver the level of service that I am after, but overall I am really happy with the level of service we have been able to give our customers."
Past surveys have established half of Splash Planet visitors travelled more than an hour to get there.
"Some of the big-number days have been awesome and great atmosphere, adding a huge amount of value to the Hawke's Bay region with regards to people staying and spending their money in the region.
"Hopefully that's a positive impact on Hawke's Bay and we're glad Hastings District Council and Splash Planet can be a part of that."
Hastings District Council-owned Splash Planet has just 14 more days of operation left. It is now open weekends only, with the season finishing with the four-day Easter weekend.