NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Covid-19 coronavirus: Property manager slammed over letter to tenants about not paying rent

Derek Cheng
By Derek Cheng
Senior Writer·NZ Herald·
26 Mar, 2020 01:46 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

There are 78 new cases of Covid-19, including 73 confirmed cases and five new probable cases, Director General of Health Ashley Bloomfield says. The new cases bring the total number of confirmed or probable infections to 283.

Senior Ministers are condemning property manager Quinovic for telling tenants they will get a 14-day notice if they miss rent payments - even though they can't be evicted for 60 days under a new law.

But Quinovic says it was a notice about rent owing, not eviction, and it had been misconstrued.

Quinovic manages thousands of properties nationwide and sent a letter to all its tenants yesterday morning, before Parliament passed a new law changing the grounds for eviction.

The letter acknowledged the economic fallout of the Covid-19 outbreak and told tenants that the company could support a tenants' application for welfare support if needed.

"It is likely that missed rent payments will still result in a 14-day notice to you. This is an insurance requirement for most policies," the letter said.

But the new law means that landlords can only kick out tenants in very limited circumstances, including if rent remains unpaid after 60 days.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

Even then, the Tenancy Tribunal could still allow a renter to stay put if reasonable efforts had been made to pay rent.

READ MORE:
• Covid 19 coronavirus lockdown: Whole of New Zealand in self-isolation in battle against disease
• Covid-19 coronavirus lockdown: Jacinda Ardern defends decision not to quarantine everyone arriving into NZ
• Covid 19 coronavirus: NZ broadband load eases as Netflix takes action
• Covid-19 coronavirus: Fifty new cases, state of emergency declared to police lockdown

• Covid19.govt.nz: The Government's official Covid-19 advisory website

Advertisement
Advertise with NZME.

Renters' United spokesman Robert Whitaker says Quinovic's letter was appalling, especially as it was a stressful time for tenants, with many having lost jobs or work hours.

"Quinovic do not have the power to issue a 14-day notice for at least the next eight weeks. At this difficult time the last thing renters need are cold-hearted, tone deaf and inaccurate communications from their property managers."

Kia ora @AndrewLittleMP
Did you see what Quinovic are up to in Wellington sending threatening letters to tenants saying they can expect eviction if they get more than 14 days behind in rent. Can you deal to them?

— Robert Reid (@RReidFU) March 25, 2020

Housing Minister Megan Woods and Justice Minister Andrew Little were alerted to Quinovic's letter on Twitter and both said it would be taken care of.

Little said Quinovic was in breach of the law by "implying they can evict when they can't", while Woods had one of her officials contact Quinovic last night.

Discover more

New Zealand|politics

50 new coronavirus cases, state of emergency declared

25 Mar 12:24 AM
New Zealand|politics

PM defends decision not to quarantine all arrivals to NZ

25 Mar 04:04 AM
Media and marketing

NZ broadband load eases as Netflix takes action

25 Mar 08:45 PM
New Zealand|politics

NZ's eerie calm; Spain deaths pass China, global toll 20,000

25 Mar 07:34 PM

"We made sure they were really clear on the changes to the law yesterday - unpaid rent isn't grounds for eviction for the next 60 days," Woods told the Herald.

A new law passed yesterday means there can be no rent increases for six months, and limited grounds for eviction for 60 days. Photo / Tom Dillane
A new law passed yesterday means there can be no rent increases for six months, and limited grounds for eviction for 60 days. Photo / Tom Dillane

She said Quinovic's letter caused a lot of unnecessary anxiety, and the fact it was sent before the new law had passed was no excuse.

"It was being well-signalled that there was going to be a rent freeze and changes to the causes for termination."

Quinovic chief operating officer Paul Chapman Thorndon said the 14-day notice was not an eviction notice, but about missing rent payments, and issuing the notice was a legal obligation under the Residential Tenancy Act

"We have been advised by the Ministry of Business, Innovation and Employment to follow our normal process in situations of rent arrears.

"We are also required to follow these processes for insurance purposes."

Advertisement
Advertise with NZME.

"It appears the meaning of a 14-day notice has been misconstrued."

He said clear information about the new law and the grounds for eviction had now been issued to landlords and tenants.

Prime Minister Jacinda Ardern said she wanted to know about businesses that were not properly passing on their Government wage subsidy payments to their workers, or landlords who were mistreating tenants.

Woods said the new law was not an invitation for tenants to stop paying rent.

"But that 60-day period gives people time, if someone has lost their job, to get the right support around them."

Tenants can still be evicted if they substantially damage the property, assault or threaten their landlord, abandon the property, or engage in "significant" anti-social behavior or illegal activity.

Advertisement
Advertise with NZME.
ALERT_STAGES
ALERT_STAGES
Save

    Share this article

Latest from New Zealand

New Zealand

Vege tips: Winter, time for onions and strawberries

21 Jun 05:00 PM
New Zealand

'He was trying to kill me': Bus driver punched and choked in Tauranga

21 Jun 05:00 PM
New Zealand

The ABCs of wool in 1934

21 Jun 05:00 PM

Jono and Ben brew up a tea-fuelled adventure in Sri Lanka

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Vege tips: Winter, time for onions and strawberries

Vege tips: Winter, time for onions and strawberries

21 Jun 05:00 PM

OPINION: Kem Ormond is busy with onion seed trays & preparing the ground for strawberries.

'He was trying to kill me': Bus driver punched and choked in Tauranga

'He was trying to kill me': Bus driver punched and choked in Tauranga

21 Jun 05:00 PM
The ABCs of wool in 1934

The ABCs of wool in 1934

21 Jun 05:00 PM
Three bidders confirmed for Northland Expressway PPP

Three bidders confirmed for Northland Expressway PPP

21 Jun 05:00 PM
Help for those helping hardest-hit
sponsored

Help for those helping hardest-hit

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP