NZ Herald
  • Home
  • Latest news
  • Herald NOW
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
  • Herald NOW
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Politics
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Herald NOW
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Coronavirus: Pilot refused haircut after visiting Samoa, where there are no confirmed cases

Luke Kirkness
By Luke Kirkness
Sport Planning Editor·NZ Herald·
11 Mar, 2020 04:25 AM3 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

'I'd understand it if it were countries that had been infected with cases', the man said. Photo / 123RF

'I'd understand it if it were countries that had been infected with cases', the man said. Photo / 123RF

A pilot was gobsmacked to learn his local barbershop would not cut his hair yesterday because he had recently been overseas amid coronavirus fears.

On entry, an employee at Barber Shop Company Milford said it was company policy not to serve anyone who had been overseas recently.

The pilot, who asked not to be named, had been to Samoa and argued that country had not even had a confirmed case of coronavirus while New Zealand did - but had no luck.

READ MORE:
• Coronavirus: Cruise industry fires back at official advice to travellers
• Coronavirus: Vodafone NZ to empty offices to test outbreak response
• Coronavirus: Rome grinds to a halt as China vows to defeat epidemic
• Coronavirus: Dos and Don'ts of self isolation - your questions answered

"It certainly wasn't the worker's fault, she just said it was company policy and they didn't have any say in it," the man said.

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.

"It was weird that they'd say that now that we've got known cases in New Zealand … I just thought, 'okay, you won't see my business again'."

Barber Shop Company chief executive Adam Johanson admitted fault following the refusal and said there appeared to be a problem with staff training.

Following advice from the Ministry of Health, the company had decided not to serve anyone who had been to Iran, China or Italy recently.

Advertisement
Advertise with NZME.

"We've already issued training to our staff, and we think that because some people are a little bit nervous, we haven't delivered the training effectively," he said.

"We're re-delivering it again today for anyone starting their next shift so they're crystal clear on what those policies are."

Johansen said he was sorry for the misunderstanding and apologised to the man for the mistake made yesterday.

"In this case, it sounds like an error on our behalf," he said. "I apologise for that and I'd love to extend my apologies to the complainant."

Discover more

Lifestyle

Are these Auckland's worst school pick-up parents?

10 Mar 10:30 PM
America's Cup

War on the water? Team NZ's America's Cup snub revealed

10 Mar 11:00 PM
Entertainment

Harvey Weinstein 'threatened to kill' Jennifer Aniston

10 Mar 10:49 PM
New Zealand

Coronavirus update: 'Please stay home if you are unwell'

11 Mar 12:20 AM

Being a pilot, the man was required by his employer to have a tidy haircut and would get one every two months or so.

He would always go to the barbershop in Milford where he was turned away, explaining he was "pretty much a regular".

While there had been no confirmed cases of Covid-19 in Samoa, there had been five in New Zealand.

Today marked the fourth day in a row no new cases had been announced, with all five confirmed cases now being cared for at home.

"[My partner and I] were disgusted - It's almost a level of discrimination," the pilot said.

"I'd understand it if [people had been to] countries that had been infected with cases."

Advertisement
Advertise with NZME.

This morning, the man went to a barber in Takapuna and got a haircut there with no questions asked.

VirusFacts2
VirusFacts2
Save

    Share this article

Latest from New Zealand

New Zealand

'Lots of frost': NZ braces for sub-zero chill, possible 'heavy rain' before Matariki

16 Jun 08:21 AM
New Zealand

'Sharp instincts': $7.5m meth haul intercepted by Customs

16 Jun 08:19 AM
New Zealand|crime

Tribesmen's alleged 'hotbox' murder after gang member's unauthorised online shopping

16 Jun 07:30 AM

The woman behind NZ’s first PAK’nSAVE

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

'Lots of frost': NZ braces for sub-zero chill, possible 'heavy rain' before Matariki

'Lots of frost': NZ braces for sub-zero chill, possible 'heavy rain' before Matariki

16 Jun 08:21 AM

Much of the South Island is set to plunge below 0C tonight and tomorrow.

'Sharp instincts': $7.5m meth haul intercepted by Customs

'Sharp instincts': $7.5m meth haul intercepted by Customs

16 Jun 08:19 AM
Tribesmen's alleged 'hotbox' murder after gang member's unauthorised online shopping

Tribesmen's alleged 'hotbox' murder after gang member's unauthorised online shopping

16 Jun 07:30 AM
Foreign Minister Winston Peters speaks amid the Israel/Iran conflict

Foreign Minister Winston Peters speaks amid the Israel/Iran conflict

How one volunteer makes people feel seen
sponsored

How one volunteer makes people feel seen

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven Car Guide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP