NZ Herald
  • Home
  • Latest news
  • Video
  • New Zealand
  • Sport
  • World
  • Business
  • Entertainment
  • Podcasts
  • Quizzes
  • Opinion
  • Lifestyle
  • Travel
  • Viva
  • Weather forecasts

Subscriptions

  • Herald Premium
  • Viva Premium
  • The Listener
  • BusinessDesk

Sections

  • Latest news
  • New Zealand
    • All New Zealand
    • Crime
    • Politics
    • Education
    • Open Justice
    • Scam Update
    • The Great NZ Road Trip
  • On The Up
  • World
    • All World
    • Australia
    • Asia
    • UK
    • United States
    • Middle East
    • Europe
    • Pacific
  • Business
    • All Business
    • MarketsSharesCurrencyCommoditiesStock TakesCrypto
    • Markets with Madison
    • Media Insider
    • Business analysis
    • Personal financeKiwiSaverInterest ratesTaxInvestment
    • EconomyInflationGDPOfficial cash rateEmployment
    • Small business
    • Business reportsMood of the BoardroomProject AucklandSustainable business and financeCapital markets reportAgribusiness reportInfrastructure reportDynamic business
    • Deloitte Top 200 Awards
    • CompaniesAged CareAgribusinessAirlinesBanking and financeConstructionEnergyFreight and logisticsHealthcareManufacturingMedia and MarketingRetailTelecommunicationsTourism
  • Opinion
    • All Opinion
    • Analysis
    • Editorials
    • Business analysis
    • Premium opinion
    • Letters to the editor
  • Sport
    • All Sport
    • OlympicsParalympics
    • RugbySuper RugbyNPCAll BlacksBlack FernsRugby sevensSchool rugby
    • CricketBlack CapsWhite Ferns
    • Racing
    • NetballSilver Ferns
    • LeagueWarriorsNRL
    • FootballWellington PhoenixAuckland FCAll WhitesFootball FernsEnglish Premier League
    • GolfNZ Open
    • MotorsportFormula 1
    • Boxing
    • UFC
    • BasketballNBABreakersTall BlacksTall Ferns
    • Tennis
    • Cycling
    • Athletics
    • SailingAmerica's CupSailGP
    • Rowing
  • Lifestyle
    • All Lifestyle
    • Viva - Food, fashion & beauty
    • Society Insider
    • Royals
    • Sex & relationships
    • Food & drinkRecipesRecipe collectionsRestaurant reviewsRestaurant bookings
    • Health & wellbeing
    • Fashion & beauty
    • Pets & animals
    • The Selection - Shop the trendsShop fashionShop beautyShop entertainmentShop giftsShop home & living
    • Milford's Investing Place
  • Entertainment
    • All Entertainment
    • TV
    • MoviesMovie reviews
    • MusicMusic reviews
    • BooksBook reviews
    • Culture
    • ReviewsBook reviewsMovie reviewsMusic reviewsRestaurant reviews
  • Travel
    • All Travel
    • News
    • New ZealandNorthlandAucklandWellingtonCanterburyOtago / QueenstownNelson-TasmanBest NZ beaches
    • International travelAustraliaPacific IslandsEuropeUKUSAAfricaAsia
    • Rail holidays
    • Cruise holidays
    • Ski holidays
    • Luxury travel
    • Adventure travel
  • Kāhu Māori news
  • Environment
    • All Environment
    • Our Green Future
  • Talanoa Pacific news
  • Property
    • All Property
    • Property Insider
    • Interest rates tracker
    • Residential property listings
    • Commercial property listings
  • Health
  • Technology
    • All Technology
    • AI
    • Social media
  • Rural
    • All Rural
    • Dairy farming
    • Sheep & beef farming
    • Horticulture
    • Animal health
    • Rural business
    • Rural life
    • Rural technology
    • Opinion
    • Audio & podcasts
  • Weather forecasts
    • All Weather forecasts
    • Kaitaia
    • Whangārei
    • Dargaville
    • Auckland
    • Thames
    • Tauranga
    • Hamilton
    • Whakatāne
    • Rotorua
    • Tokoroa
    • Te Kuiti
    • Taumaranui
    • Taupō
    • Gisborne
    • New Plymouth
    • Napier
    • Hastings
    • Dannevirke
    • Whanganui
    • Palmerston North
    • Levin
    • Paraparaumu
    • Masterton
    • Wellington
    • Motueka
    • Nelson
    • Blenheim
    • Westport
    • Reefton
    • Kaikōura
    • Greymouth
    • Hokitika
    • Christchurch
    • Ashburton
    • Timaru
    • Wānaka
    • Oamaru
    • Queenstown
    • Dunedin
    • Gore
    • Invercargill
  • Meet the journalists
  • Promotions & competitions
  • OneRoof property listings
  • Driven car news

Puzzles & Quizzes

  • Puzzles
    • All Puzzles
    • Sudoku
    • Code Cracker
    • Crosswords
    • Cryptic crossword
    • Wordsearch
  • Quizzes
    • All Quizzes
    • Morning quiz
    • Afternoon quiz
    • Sports quiz

Regions

  • Northland
    • All Northland
    • Far North
    • Kaitaia
    • Kerikeri
    • Kaikohe
    • Bay of Islands
    • Whangarei
    • Dargaville
    • Kaipara
    • Mangawhai
  • Auckland
  • Waikato
    • All Waikato
    • Hamilton
    • Coromandel & Hauraki
    • Matamata & Piako
    • Cambridge
    • Te Awamutu
    • Tokoroa & South Waikato
    • Taupō & Tūrangi
  • Bay of Plenty
    • All Bay of Plenty
    • Katikati
    • Tauranga
    • Mount Maunganui
    • Pāpāmoa
    • Te Puke
    • Whakatāne
  • Rotorua
  • Hawke's Bay
    • All Hawke's Bay
    • Napier
    • Hastings
    • Havelock North
    • Central Hawke's Bay
    • Wairoa
  • Taranaki
    • All Taranaki
    • Stratford
    • New Plymouth
    • Hāwera
  • Manawatū - Whanganui
    • All Manawatū - Whanganui
    • Whanganui
    • Palmerston North
    • Manawatū
    • Tararua
    • Horowhenua
  • Wellington
    • All Wellington
    • Kapiti
    • Wairarapa
    • Upper Hutt
    • Lower Hutt
  • Nelson & Tasman
    • All Nelson & Tasman
    • Motueka
    • Nelson
    • Tasman
  • Marlborough
  • West Coast
  • Canterbury
    • All Canterbury
    • Kaikōura
    • Christchurch
    • Ashburton
    • Timaru
  • Otago
    • All Otago
    • Oamaru
    • Dunedin
    • Balclutha
    • Alexandra
    • Queenstown
    • Wanaka
  • Southland
    • All Southland
    • Invercargill
    • Gore
    • Stewart Island
  • Gisborne

Media

  • Video
    • All Video
    • NZ news video
    • Business news video
    • Politics news video
    • Sport video
    • World news video
    • Lifestyle video
    • Entertainment video
    • Travel video
    • Markets with Madison
    • Kea Kids news
  • Podcasts
    • All Podcasts
    • The Front Page
    • On the Tiles
    • Ask me Anything
    • The Little Things
    • Cooking the Books
  • Cartoons
  • Photo galleries
  • Today's Paper - E-editions
  • Photo sales
  • Classifieds

NZME Network

  • Advertise with NZME
  • OneRoof
  • Driven Car Guide
  • BusinessDesk
  • Newstalk ZB
  • What the Actual
  • Sunlive
  • ZM
  • The Hits
  • Coast
  • Radio Hauraki
  • The Alternative Commentary Collective
  • Gold
  • Flava
  • iHeart Radio
  • Hokonui
  • Radio Wanaka
  • iHeartCountry New Zealand
  • Restaurant Hub
  • NZME Events

SubscribeSign In
Advertisement
Advertise with NZME.
Home / New Zealand

Coronavirus: Auckland motel demands medical certificates from guests

Lincoln Tan
By Lincoln Tan
Multimedia Journalist·NZ Herald·
14 Feb, 2020 01:55 AM4 mins to read

Subscribe to listen

Access to Herald Premium articles require a Premium subscription. Subscribe now to listen.
Already a subscriber?  Sign in here

Listening to articles is free for open-access content—explore other articles or learn more about text-to-speech.
‌
Save

    Share this article

Virus expert Dr. Ian Lipkin reacted to the surge in coronavirus cases. The Ministry of Health reported still no cases in New Zealand. Video / AP/ Dr. Ian Lipkin

An Auckland motel is demanding guests provide a medical certificate or prove that they have been in New Zealand longer than 14 days before they are allowed to check in.

A manager at the Royal Park Lodge in Greenlane, who gave his name only as James, said it introduced the policy about a week ago to keep guests and staff safe in the wake of the coronavirus outbreak.

This follows a Herald report yesterday that a Kiwi-Chinese woman from Tauranga was asked to cancel her accommodation reservation made through Booking.com.

"We think it is a responsible policy because we don't want to take any risks," said James.

"It is better for us to lose business than to risk people losing their lives."

Advertisement
Advertise with NZME.
Advertisement
Advertise with NZME.
So far 24 countries have declared confirmed cases of coronavirus. Photo / Paul Yeung / Bloomberg
So far 24 countries have declared confirmed cases of coronavirus. Photo / Paul Yeung / Bloomberg

He would not say how many people had been turned away, or how big an impact the coronavirus epidemic has had on business.

James said because of where the motel was located, a majority of its guests were locals from other parts of New Zealand.

"We have no problem with anyone who has been in New Zealand for some time already, but we will require medical certificates from visitors from other countries to state they are coronavirus-free," he said.

Advertisement
Advertise with NZME.

"The only exception will be if they can prove, by showing us their passports, that they have not been to any countries that have confirmed coronavirus cases."

There has so far been more than 60,000 cases of infections worldwide, which includes 447 outside of China with two deaths - in the Philippines and Japan.

The largest cluster, with 218 confirmed cases, is on board the Japanese cruise ship Diamond Princess.

So far 24 countries have declared cases, but there is yet to be a confirmed case here in New Zealand.

Discover more

World

Is China telling the truth about coronavirus slowdown?

14 Feb 01:58 AM
World

Message in the mask: Chinese President's coronavirus hospital visit

14 Feb 07:58 PM
World

British MPs feared to be infected with coronavirus

14 Feb 08:47 PM

Arthur Lim, whose friend from Australia, Philip Kuek, was told his booking at the 21-room lodge would only be accepted in he provided a medical certificate, felt the requirement was "absurd".

"This is a motel that's meant for tourists, how many would be travelling with a medical certificate or have been in New Zealand for two weeks? It's just absurd," Lim said.

"My own suspicion is that the operators are using their own initiative to impose the rule."

Lim said his friend, who was due to fly from Melbourne to Auckland next week, has now shortened his stay in Auckland and rebooked accommodation elsewhere without any restriction.

The Human Rights Commission has been approached about whether this was in breach of the Human Rights Act.

Prof Manying Ip, an Asian issues expert from the University of Auckland, said fake news and false information circulating on Chinese social media was creating panic and fear among Chinese communities.

Advertisement
Advertise with NZME.

She said this has resulted in Chinese people being even more fearful than others at being in contact with other Chinese people.

A spokeswoman from the Human Rights Commission said there were legitimate and understandable public health concerns but it was important to follow the instructions and advice from the Ministry of Health and Public Health Officers.

"It is also important to be aware of obligations under the Human Rights Act, which prohibit discrimination in a number of circumstances and on a wide variety of grounds.

These include ethnicity, national origins and having a physical illness and/or organisms in the body capable of causing illness."

The spokeswoman said there were some exceptions to the general rules.

"For example, if there is an unreasonable risk of infecting others with an illness, and steps cannot be taken to reduce this risk, some of the usual rules may not apply. Whether an exemption applies in a particular case will depend on the circumstances."

Advertisement
Advertise with NZME.

She encouraged anyone who believed they had been discriminated again to make a complaint to the Commission.

Save

    Share this article

Latest from New Zealand

New Zealand

Mayor seeks extra $3.5m from regional council for $32.3m sewerage scheme

08 May 05:00 PM
Opinion

10 reasons why banning social media for Kiwis under 16 is a bad idea – and will affect adults too

08 May 05:00 PM
New Zealand

Sweet success: Northland gelato chain's national expansion

08 May 05:00 PM

One tiny baby’s fight to survive

sponsored
Advertisement
Advertise with NZME.

Latest from New Zealand

Mayor seeks extra $3.5m from regional council for $32.3m sewerage scheme

Mayor seeks extra $3.5m from regional council for $32.3m sewerage scheme

08 May 05:00 PM

Residents have also described the 'unbearable stress' of the costs they face.

10 reasons why banning social media for Kiwis under 16 is a bad idea – and will affect adults too

10 reasons why banning social media for Kiwis under 16 is a bad idea – and will affect adults too

08 May 05:00 PM
Sweet success: Northland gelato chain's national expansion

Sweet success: Northland gelato chain's national expansion

08 May 05:00 PM
How a young engineer pulled off one of NZ's largest public sector scams

How a young engineer pulled off one of NZ's largest public sector scams

08 May 05:00 PM
Connected workers are safer workers 
sponsored

Connected workers are safer workers 

NZ Herald
  • About NZ Herald
  • Meet the journalists
  • Newsletters
  • Classifieds
  • Help & support
  • Contact us
  • House rules
  • Privacy Policy
  • Terms of use
  • Competition terms & conditions
  • Our use of AI
Subscriber Services
  • NZ Herald e-editions
  • Daily puzzles & quizzes
  • Manage your digital subscription
  • Manage your print subscription
  • Subscribe to the NZ Herald newspaper
  • Subscribe to Herald Premium
  • Gift a subscription
  • Subscriber FAQs
  • Subscription terms & conditions
  • Promotions and subscriber benefits
NZME Network
  • The New Zealand Herald
  • The Northland Age
  • The Northern Advocate
  • Waikato Herald
  • Bay of Plenty Times
  • Rotorua Daily Post
  • Hawke's Bay Today
  • Whanganui Chronicle
  • Viva
  • NZ Listener
  • What the Actual
  • Newstalk ZB
  • BusinessDesk
  • OneRoof
  • Driven CarGuide
  • iHeart Radio
  • Restaurant Hub
NZME
  • About NZME
  • NZME careers
  • Advertise with NZME
  • Digital self-service advertising
  • Book your classified ad
  • Photo sales
  • NZME Events
  • © Copyright 2025 NZME Publishing Limited
TOP