"Sometimes, in trying to fix a traffic blockage due to some incident, the treatment may actually result in worse problems over the network as a whole,'' he said.
The research has used computer simulation models of, for example Auckland's North Shore traffic network, together with collected field data, to reproduce the effects that a range of incidents will have on the network.
The latest modelling results show that applying different management techniques to a network following an incident can see big reductions in both average travel times and the average variation of travel times, which was especially important.
"People are often more concerned about the variability of their trip times rather than the absolute duration. They can plan for a longer journey time if they know about it. It is the uncertainty that causes problems,'' Dr Koorey said.
He expects to see his findings used by the urban traffic management centres in New Zealand's main cities in the future.
"We've had a lot of interest in our research from within the transport industry, particularly in Auckland, because of the possible benefits that could come out of it in terms of network management and improved reliability for motorists,'' he said.