"ANZ ... had a note up yesterday saying it was closed until further notice," they said.
At approximately 7pm, cleaners wearing white jumpsuits and breathing masks arrived to clean the whole of the bottom floor.
"Today, [the bank] is open."
The incident comes as it has been confirmed that up to 426 people have died from coronavirus, as of 1pm today.
In a statement, ANZ said a customer "took ill" in the bank.
"Out of an abundance of caution we closed the branch, called an ambulance for the customer and followed advice from Auckland Regional Public Health Service."