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Home / New Zealand

Christchurch boil water notice: Bacteria found, residents told to seek medical advice if feeling sick

Anna Leask
Anna Leask
Senior Journalist - crime and justice·NZ Herald·
14 Feb, 2026 01:45 AM3 mins to read

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NZ Herald Headlines | Saturday, February 14, 2026. SailGP arrives in Auckland as the terrorist mosque shooter's appeal hearing comes to an end. Video / NZ Herald

An urgent notice has been issued to residents in east Christchurch to boil their water until further notice after samples showed bacteria “contamination”.

And anyone feeling sick is encouraged to seek medical advice, the Christchurch City Council says.

An alert was sent to hundreds of cellphones and posted on the council’s social media this afternoon, resulting in people rushing out to buy bottled water from local shops and supermarkets.

In an update early this evening, a council spokeswoman confirmed it was not aware of anyone being sick.

‘Call your doctor’

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Asked what people should do if they drink tap water without realising there had been a boil water notice, the advice was to call a doctor.

“It’s very unlikely that you are feeling ill because of the water supply, but please call or visit your doctor for advice.”

The spokeswoman said officials were recommending boiling water as a “precaution only”.

Earlier, the council gave information about the type of bacteria found.

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The alert sent to people's phones in parts of Christchurch.
The alert sent to people's phones in parts of Christchurch.

“As part of our normal sample programme, we test for E. coli and total coliforms,” she said.

“The sample showed no E. coli was present, just total coliforms.

“Total coliforms are a group of bacteria commonly found in the environment, and their presence in the water network serves as an indicator of potential contamination and the possible existence of harmful pathogens.

“We are not aware of anyone presenting as sick.”

The spokeswoman confirmed the issue was contained.

“There is no risk to the rest of Christchurch. The notice solely applies to the Rawhiti zone,” she said

The notice was published about 1pm.

“Residents and visitors to areas of New Brighton, Burwood, Wainoni, Aranui and Southshore are being advised to boil their water until further notice after a sample within the zone was found to be contaminated,” it said.

“Testing in the area showed the presence of bacteria in drinking water which means it is unsafe to drink.

“All water used for drinking, food preparation, utensil washing, brushing teeth or making ice should be boiled until further notice.”

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A map of the area affected by a boil water notice. Photo / Christchurch City Council
A map of the area affected by a boil water notice. Photo / Christchurch City Council

The council assured residents that staff and contractors are in the area undertaking further testing and investigations are under way to understand the cause of the contamination.

“Until we have further information the boil water notice will remain in place,” it said.

“Bringing water to the boil is sufficient to kill bugs. If you can’t boil your water then bottled water is the only other option.”

The council said text alerts went to residents’ cellphones but would also be received by people travelling into the affected areas.

“Residents are encouraged to share the message with their neighbours,” it said.

“The boil water notice will be in place until further notice.”

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One resident shopping in New World Stanmore said people were flooding into the drinks aisle to buy bottled water.

They said customers could be heard openly discussing the boil water notice.

Customers in New World Stanmore have been stocking up on bottled water.
Customers in New World Stanmore have been stocking up on bottled water.
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