"Tamaki Health Care sent us there and they organised a food parcel for us to keep us going," he said.
He said the family got six or seven food grants from Work and Income after he lost his job as an Armourguard security guard in January, but were then refused any more because they had used up their entitlement.
When they applied again recently, they could get only a $50 grant because the maximum for a couple and two children is $450 in any six-month period.
City Missioner Diane Robertson said the drop in Work and Income grants did not reflect any decrease in need because the City Mission still gave out the same numbers of food parcels in August and September as in the same two months last year.
"I'm concerned that people can't access them because the rules have tightened," she said. "We had a direct correlation between tightening in food grants and an increase in our numbers."
The Salvation Army gave out 6.4 per cent more food parcels in the three months to June than in the same period last year, excluding earthquake-related grants in Christchurch.
But the army's data point to a possible recovery in Auckland and Northland, where unemployment fell in the June quarter. Food parcels in the army's northern division dropped to 7 per cent below the same time last year, while numbers kept on rising in all other regions from the Waikato south.
Auckland City Mission food parcels also levelled off in August and September compared with the same period last year, after rising for three years.
Unemployment benefit numbers fell by 15 per cent from 65,281 in September last year to 55,661 at the end of last month, and overall benefit numbers fell by 2.7 per cent to 328,496.
But the Council of Christian Social Services said these reductions were also partly because of tighter rules for all benefits which came into force between September last year and March.
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