“Our staff are working with the airport company to support the effort to process bags.”
A spokesperson for Air New Zealand confirmed there was a problem with the check-in, and queues were “longer than usual”.
“Our staff are working hard to ensure customers get away to their destination on time and we want to thank them for their patience and understanding.”
One person at the airport posted to social media about “massive queues” due to the belt failure.
The fault is poorly timed, given Wellington hosted the United States v Netherlands in the Women’s World Cup last night.
It’s been one of the most highly anticipated match-ups of the tournament’s group stage, a rematch of the final four years ago, where the Americans won their second-straight world title with a 2-0 victory.
This time the two teams finished in a 1-1 draw.