Carterton businesses and urban residents connected to the town supply must boil all water before using it until further notice.
This includes water being used for drinking, making baby formula, juice, ice, washing fruit and vegetables, other food preparation and cooking needs, or brushing teeth.
Water should be brought to a rolling boil where bubbles appear in the centre and do not disappear when the water is stirred.
It should be boiled like this for one minute or until a full electric jug switches off.
At this stage, the council has not received any official reports of illness.
Carterton District Council will provide a further update tomorrow at 5pm.
If residents experience diarrhoea, vomiting and or a fever, they should get advice from their GP or contact Healthline (0800 611 116).