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Home / New Zealand

Canny View: Choosing a financial adviser to manage your money - six questions to ask

By Nick Stewart
Hawkes Bay Today·
29 Jun, 2023 11:34 PM6 mins to read

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Nick Stewart says choosing your financial guide is one of the most important decisions you’ll ever make.

Nick Stewart says choosing your financial guide is one of the most important decisions you’ll ever make.

Opinion by Nick Stewart

OPINION

Buying a new car this year? You’ve probably been researching since about January.

Petrol, diesel, hybrid or EV? If an EV, what will get you the best range, and how much of a rebate can you get?

If a hybrid, do you go plug-in or non-plug-in? Then there’s the brand to consider, performance specs… it’s all a lot of work to find the right fit for you, your family and your lifestyle.

Add to this dealership visits, and test drives – all for a car you’ll likely drive for five or seven years, and that will depreciate in value. (That’s another line of inquiry; which cars have been holding their value best in the past few years?)

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It’s something to consider when deciding who to trust to manage your money, your future, and ensure you and your family are going to be okay.

Choosing your financial guide is one of the most important decisions you’ll ever make - it can make a profound difference in life’s trajectory. Hoping they have the answers isn’t enough, you need to be absolutely clear about the questions you need to ask.

Let’s imagine you’re now in a room with a person you’ve never met. A prospective adviser. This meeting will define the course of your future. You can ask six questions. What should they be?

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1. What’s your investment philosophy?

Another way of saying this: Are you right for me?

It matters because a good, professional adviser will step back if you’re not a good fit for each other (whereas a lesser one may just take the business).

Ask about their investment philosophy and the principles that underpin it. If you agree, great – but you don’t have to.

2. What does financial planning mean?

It’s a relationship… and a long one at that.

Your relationship with your financial adviser is a long-term commitment that may even last beyond your lifetime. It’s important to understand how they see this potentially lifelong, problem-solving, possibility-capturing partnership in the years and decades to come.

Will they update your long-term financial plan each year, so you stay on track, maintaining focus on your financial and life goals and adapting to any changes in your life?

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3. What’s your succession plan?

A long relationship needs a succession plan in place. Will someone else be able to step in and continue working towards your financial goals with the same level of understanding and expertise, should something happen to this adviser?

Nick Stewart. Photo Supplied
Nick Stewart. Photo Supplied

4. Will you always act in my best interests?

If a friend neglects to tell you that your jersey is on inside out, they probably want to spare your feelings. But if you then go out and address a roomful of people at a conference, your friend’s good intentions didn’t help you at all.

It’s not easy to be candid with people, but a good adviser will be. Telling uncomfortable truths about your money, instead of comforting lies, is part of the role of a fiduciary. A certified fiduciary is the only way to get advice that’s unconflicted (because conflicts do exist).

You need to know your adviser will celebrate your successes, but also tell you when you’re wrong.

5. What does everyone else think?

When you’re planning your future, it absolutely doesn’t matter what everyone else thinks – they’re your goals, dreams and aspirations.

But when you’re choosing your adviser, it’s important to learn about existing clients who are enjoying the experience of working with them.

A good adviser will happily share these, and relish being asked.

6. What are your fees?

There’s no point in avoiding this question - and good advisers feel the same. Transparency is key.

All aggregated fees are essential to know and get in writing. Get it out of the way early and enjoy a healthy and respectful relationship in the future. Remember that cheap parachutes, fire extinguishers and brain surgery aren’t always the best option. You get what you pay for, ultimately. No one also likes to overpay. But what’s fair and represents good value to you?

Knowing the true cost means you can also know the true value the services will add.

Appointing someone to manage your money and help plan your future can be daunting, but it’s important if you want clarity, confidence and control.

It’s not about trying to outsmart the person across the desk from you, but rather finding a partner who will be by your side along your journey.

Think of it like a sherpa; a trusted guide who assists you in reaching your financial summit, providing support, knowledge, navigation, sage advice, wise counsel, and motivation along the way.

Of course, the reality is that you’re free to ask your potential adviser as many questions as you like. It’s crucial that you feel comfortable with them, so the more you talk, the more you’ll come to understand what makes them tick.

Time-poor people often do little or no research before meeting a financial adviser. The result is having to trust your gut instinct to make a decision. This is normally the worst way, as charismatic salespeople with hidden conflicts prey upon the “personal relationship”. Be sure to ask for a statement in writing, from the adviser, that the relationship will be of a fiduciary nature.

Boiling it down to six key questions is an exercise in discipline. Remember, this meeting will define the course of your future and the outcome depends on the questions you’re going to ask.

If you don’t find the “one”, the search for a great financial adviser must continue.

  • Nick Stewart (Ngāi Tahu, Ngāti Huirapa, Ngāti Māmoe, Ngāti Waitaha) is a financial adviser and CEO at Stewart Group, a Hawke’s Bay-based CEFEX & BCorp certified financial planning and advisory firm. Stewart Group provides personal fiduciary services, wealth management, risk insurance and KiwiSaver scheme solutions. Article no. 311.
  • This article was produced with material from AES Education (Sam Instone). The information provided, or any opinions expressed in this article, are of a general nature only and should not be construed or relied on as a recommendation to invest in a financial product or class of financial products. You should seek financial advice specific to your circumstances from a financial adviser before making any financial decisions. A disclosure statement can be obtained free of charge by calling 0800 878 961 or visit our website, www.stewartgroup.co.nz
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