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Home / New Zealand

Call to limit charge on credit information

APNZ
23 Apr, 2014 04:27 AMQuick Read

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File photo / Thinkstock

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An inquiry showing consumers are paying more than $50 for a copy of their own credit information has led to calls to limit the charge.

The Office of the Privacy Commissioner led an inquiry into credit reporting agency Veda Advantage, which showed the company was charging customers $51.95 for urgent requests for personal information.

"The unreasonable charges....Veda Advantage has been demanding for access to consumers' own credit information is not only in breach of the Credit Reporting Privacy Code but it constitutes a barrier to exercising fundamental access right that damages public trust in industry practice," Privacy Commissioner John Edwards said.

Mr Edwards had proposed an amendment to the code limiting the amount credit reporters could charge people seeking immediate access to their credit information to about $10 for a typical request.

Submissions on the proposed amendment should be made to code@privacy.org.nz by May 17.

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